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DOCTOR ENGLISH: Taboo Words and Phrases

from GBA

GBA reminds us regularly, words and phrases are critical to the success of geoprofessional consultants. It is important that we are aware some words and phrases have troublesome meanings and can create costly problems. The following list comprises a few of these words and phrases. Some you should not use at all; others you should use only with deliberate care. Keep in mind, that the best evidence is what's in writing and the final arbiter of what words mean usually is a jury of one's peers.
  • All/every/full/complete (these absolutes bar the exceptions that usually exist)
  • Certify/warrant/guarantee/ensure/assure/insure (guarantee-liability is not covered by PLI)
  • Client (seldom is the client representative the client, too)
  • Defend (not in contracts)
  • Product (geoprofessionals do not produce products unless they welcome product-liability claims)
  • Represent (can create a fiduciary-responsibility liability)
For more taboo words and reference material addressing "Risky Language", "Taboo Words" and "Dirty Words": more

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