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Store employees valuable to shopping experience

from Convenience Store Decisions

Automation may be threatening to change the face of the shopping experience, but consumers still value interactions with store associates. ChargeItSpot, a provider of cellphone charging stations for major retailers, has revealed the results of its "Store Associate Report" study, which asked consumers their thoughts and feelings on the value of store associates at retail locations. ChargeItSpot collected responses from over 600 shoppers at malls across the country, using its integrated survey capability, QuickPoll. more


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