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911 dispatchers can now give instructions to P.E.I. callers

from CBC News

In an emergency, 911 dispatchers can now walk callers through first aid procedures while paramedics are on their way. P.E.I. launched its new emergency medical dispatch system recently — a system Island EMS started using in August. "Our dispatchers are often the first line of communication for those who find themselves in an emergency situation," Matt Spidel, operations manager with the Island EMS dispatch centre, said in a news release. more

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