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Value and quality innovations in acute and emergency care

from The Journal of Emergency Medicine

Several generations ago, medicine was considered an art; around the turn of the 20th century, medicine became an art supported by scientific principles; after World War II, medicine became a business composed of artists and scientists but actually controlled by lawyers and businessmen. Modern medicine in the United States is big business, and the business model approach to running hospitals, research facilities, and medical schools is what we now do. Regulators, accountants, attorneys, and the worshippers of the “bottom line” now make decisions that were formerly made by physicians, now referred to as health care providers, and patients, now known as customers. more


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