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How Hospitals Are Using Patient-Reported Outcomes to Improve Care

from Harvard Business Review

Increasingly, physicians' every action and outcome is measured and reported. The data-gathering process can be frustrating, and many clinicians are growing skeptical of its clinical value. For them, outcomes measurement may seem like just another reimbursement requirement or process compliance task. However, measuring patient-reported outcomes (PROs) — patients' own accounting of their symptoms, functional status, and quality of life — can and should be a clinical tool. more


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