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Do You Know What's Really Happening in Your Agency?

from by Curt Pearsall, CPCU, AIAF, CPIA, President, Pearsall Associates, Inc. and Special Consultant to the Utica National E&O Program

Today, probably more than ever, insurance agencies are conducting some degree of auditing. Agency management is keenly aware of the need to verify that the firm's procedures are being followed consistently. In the errors and omissions (E&O) world, "consistency" is a fundamental word. However, there are still many agencies that don't believe they have the resources to dedicate to this important process. more

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