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Southwest Airlines' digital transformation takes off

from Fast Company

From March 29: Southwest Airlines' hub in Dallas exists in a world of constant hecticness. Love Field, one of the city's two main airports, is as close to a private Southwest airport as you're likely to find. On any given day, Southwest operates 180 flights out of the airport; apart from a few Virgin America and Delta flights, Love Field is Southwest's home turf. Southwest's corporate headquarters is even located there. more


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