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Shoppers expect better service during holiday season

from Convenience Store Decisions

Better customer service is a top demand of holiday shoppers this season. ChargeItSpot, a provider of cell phone charging stations, has announced the results of its "2017 Holiday Shopping Report." The study asked consumers their holiday shopping habits, if they would be using their mobile devices during their trip, and how they felt about their overall shopping experience. ChargeItSpot collected responses from more than 1,000 shoppers at malls across the country using its phone charging stations. Below are the key takeaways from the study. more


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