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Hotel CEOs talk security, technology and room service

from USA Today

2017 posed new and old challenges for the hotel industry. Issues of security emerged after a gunman opened fire on a crowd in Las Vegas from his hotel room. The number of international tourists to the U.S. dropped. Disrupters such as Airbnb and HomeAway continued to provide competition. And many travelers continue to turn to online travel agencies such as Expedia and Booking.com and last-minute booking apps to look for deals rather than going straight to the hotels. more


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