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The future of boutique hotels

from By Bambi Majumdar

The hotel industry is witnessing a rapid transformation. Many attribute these changes to the advent of online bookings and Airbnb. While they have been influencing factors, the key reason is the guest. The guest profile has changed over the years. The clear demarcations that existed between high-end luxury hospitality offerings and affordable lodgings have blurred in the process. Guests want luxury and comfort without paying the high price. more


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