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Why monitoring your employees' behavior can backfire

from Harvard Business Review

Today, monitoring technologies are increasingly inexpensive — and staggeringly expansive. This has made it easier than ever for managers to intensively monitor employees at work. These technologies run the gamut, from body-worn cameras and closed-circuit televisions, to traceable identification cards and keystroke trackers. Managers in banks, hospitals, police departments, call-centers and retail outlets who want to know what employees are up to can now quite easily do so. more


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