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Grocers are connecting omnichannel excellence to better customer experience

from Customer Think

Keeping up with technology is a priority for grocers, with omnichannel initiatives leading the way. According to Progressive Grocer’s 85th annual industry survey, nearly three-fourths of respondents plan to increase their tech spending in 2018. Technology has jumped to the third most pressing concern for grocers, trailing only labor issues and competitive threats. Last year, grocers ranked technology ninth on Progressive Grocer’s annual survey. more

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7701 Las Colinas Blvd., Ste. 800, Irving, TX 75063