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Pennsylvania's New Online Licensing System Proving to Be 'a Complete Frustration'

from The Patriot-News

The new licensing system will serve the more than 1 million Pennsylvanians who apply for the 310 different types of professional or trade licenses the bureau issues as well as handle other related requests. It tracks the progress of license applications as they move through the process from beginning to end, department officials said. Additionally, it includes functions to assist the department's enforcement and investigation bureau, its legal office and administrative law judges in their work as well. more

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