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Deja vu all over again

from Pro Remodeler

Why is empathy with your clients important? Because what Yogi Berra once said about baseball — “Ninety percent of this game is half mental” — applies equally well to remodeling, which is less about the “stuff” and more about the client experience. As critical as craftsmanship is to a remodeler’s reputation and to the success of any project, it pales by comparison to a host of other, less tangible issues that shape a client’s experience before, during, and after the work is done. And there is no better way to learn what those issues are than to experience them yourself. more


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7701 Las Colinas Blvd., Ste. 800, Irving, TX 75063