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What caused a delay in a Montreal 911 call during a medical emergency?

from Global News

A West Island mom is looking for answers after she claims her 911 call was put on hold for 15 minutes while her son had a seizure. Global’s Dan Spector has been working to find out what was behind the delay. Earlier this week, a West Island mother told Global News she waited on hold for 15 minutes while her son was having a seizure. Sabrina Stoute has been struggling to understand where that delay came from. more

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