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Leaders focus too much on changing policies, and not enough on changing minds

from Harvard Business Review (commentary)

Tony Schwartz, a contributor for Harvard Business Review, writes: "Not long ago, I asked 100 CEOs attending a conference how many of them were currently involved in a significant business transformation. Nearly all of them raised their hands, which was no surprise. According to a study by BCG, 85% of companies have undertaken a transformation during the past decade." more

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