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Collaborate, but only intermittently, says new study

from Harvard Business School via ScienceDaily

More than a decade after the introduction of the first smartphone, we are now awash in always-on technologies — email, IM, social media, Slack, Yammer, and so on. All that connectivity means we are constantly sharing our ideas, knowledge, thinking, and answers. Surely that "wisdom of the crowd" is good for problem solving at work, right? New research by Harvard Business School associate professor Ethan Bernstein and colleagues suggests that "always on" may not be always effective. "Intermittently on" might, instead, be better for complex problem solving. more

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