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I'm triggered; Now what? Managing stress while facilitating training

from Training Industry Magazine

At the entrance to the Temple of Apollo in Delphi was the inscription, "Know thyself." Those two simple words form the beginning and most important element of emotional intelligence. One of the key lessons we learn in this area is self-knowledge about how we react when where are stressed and triggered. This knowledge is especially important for trainers, as we are normally standing in the front of a room with attendees' eyes (hopefully) fixed on us. more

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