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Exit Line: The Effects of Employee Turnover on Manufacturing

from Knowledge@Wharton

Manufacturers around the world have worked on standardizing practices and making assembly tasks less complex in an effort to keep their employees productive on the job. Wharton professor of operations, information and decisions Ken Moon co-authored a paper that examines the wisdom of that approach. He and his fellow researchers looked at a manufacturer in China that produces millions of units of electronic consumer goods per week but had an employee turnover rate as high as 300 percent annually. more


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