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11. Member Spotlight: Jean-François Pinsonnault

Company: SoGesPin Inc.

What are you proudest of? Is there a success story you would like to share?
In the early 90's I was recruited by a major Canadian Government Department as an OD practitioner and consultant to support the organization in successfully implementing major up-coming changes. I quickly realized that there were, unfortunately, many underlying issues and challenges that were hindering most of the intended changes from being successful. The main one was the presence of conflicts and differences of perspective within many groups and functions due to historical unresolved management and labour issues. At the time, whenever individuals or functions found themselves in conflict, the HR or Management responses was ineffective, i.e. if unionize then make a grievance, if not then go to human rights. more

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