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You Only Get One Chance to Make a Good First Impression

from Dentist's Money Digest

When your new dental patient arrives, it will take about three seconds for them to make a snap judgement about you, your dental office, and the level of care you provide. Be prepared. You want that first impression to be memorable. Think of your reception as your customer service emergency room. Your front desk concierge, the person seated closest to the door, will be your first responder. This “customer service EMT” will be gathering data to determine how much attention and customer care your new patient needs. more


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7701 Las Colinas Blvd., Ste. 800, Irving, TX 75063