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3 Ways To Better Manage Retail Sales Staffing

from By Catherine Iste

The best business schools have always praised two things: efficiency and numbers. So, in retail, when sales go down, it makes sense to cut staff and hours, right? And from this "cut" mindset, we look for minimums: how few people do we need to stay open? What other costs can we cut to save money? Then, when we look at the bottom line, we see results from doing this and continue the same behaviors. However, this approach is not sustainable, and it excludes consideration of critical data that is less easy to measure but just as impactful on the bottom line. more

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