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Unraveling the mystery of miscommunication

from By: Candice Gottlieb-Clark (commentary)

Communication always comes with a level of messiness and ambiguity. Even with the best of intentions and clearest of communication we can portray mixed messages, leading to misunderstandings or conflict. Add to that the array of communication platforms we deal with: meetings, email, Google chat, passing remarks in the hall, phone calls. The opportunities for miscommunications are introduced at almost all hours of the workday. These miscommunications are at the root of distrust, misled beliefs, and conflict, especially in a corporate culture. more


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