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Patient Input Has Potential To Improve Communication And the Overall Hospital Experience

from Healthcare Finance

American hospitals engage in continuous quality and safety improvement, but information remains scarce on what patients, families and caregivers themselves most want to change about their hospital experiences. A lot of it boils down to one word: Communication A new i-HOPE study, led by Dr. Luci Leykum, of UT Health San Antonio, sought to give patients, families and other stakeholders a voice in setting priorities for improving hospital care. more

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