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Want to be effective in conversations? This exercise will help

from Inc.

Ever engage in a conversation at work or at home, where you sense the tension rise and all of a sudden, you are triggered, on the defense and ready to go at it? You're not alone. These knee-jerk reactions are a normal part of life, especially when you are under the enormous pressures of leading a company, but that's not to say they don't hinder your conversations or effectiveness as a leader. more

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