Why Patients Are Giving Up On Portals

Although patient portals often have a lot of valuable features, patients' use of the portals are declining at surprising rates, according to an American Medical Association blog post. One study, published in Health Affairs, found that 63 percent of insured adults who visited...

How Hospitals Can Enable Lasting Improvements in Quality, Safety And Patient-Centered Care

Healthcare is full of "mission-driven, passionate people" who work hard every day to ensure safe, high-quality care and optimal patient experience, said Joe Greskoviak on Monday at the HIMSS and Cleveland Clinic Patient Experience...

The Cost of Poor Care Transitions

Per the Centers for Medicare and Medicaid Services, the cost of poor care transitions of Medicare patients from acute care alone is $26 billion per year as of 2016. There are currently over 2,500 different quality measures that impact care transitions. The alignment...