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System Director — Case Management
South Texas Health System
McAllen, Texas
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Transitions of care, regulatory issues and the frontline case manager, ethics and more
E-Learning platform offers timely topics in case management
ACMA's E-Learning platform offers a variety of recorded sessions for purchase on-demand. The E-Learning Center is a cost-effective option for continuing education. Below are just a few of the topics explored in our on-demand sessions, and new topics will soon be available.
  • Transitions of care
  • Regulatory issues and the frontline case manager
  • Documentation
  • Care coordination alignment
  • Data
  • Ethics
  • End of life care
  • Utilization review
  • Community resources
Content can be accessed 24/7 from any location — all you need is an internet connection.

Discounts for Multiple Users
Purchase five users for one session and you will automatically receive the fifth session free at check out. Simply enter a quantity of five and you will see a discount appear for the amount of one user. This discount is not limited, so you may purchase multiple groups of five users for one session, or multiple sessions for five users each and you will receive one free session every time!

Please Note: This discount does not apply when purchasing a session series where you already receive one session free when purchasing the entire series.
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RAC, OBS, 2-MN, AMA, TOC — We speak your language
In the alphabet soup that is today's healthcare system it is sometimes hard to find people who understand and relate to the unique issues you face each day. It is often even more difficult to find education, tools and resources designed specifically for you and the challenges of your practice.

Network with like-minded colleagues and glean best practices, practical strategies and advice from case management and transitions of care leaders at the 2015 ACMA National Conference, April 26-29 in Phoenix, Arizona. To learn more about what makes this conference unique, go to

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ACMA National Conference hotel room blocks are selling out fast!
We are now on our second overflow hotel — the room block at the Hyatt Regency Phoenix is sold out and there are only a few rooms remaining at the Renaissance Phoenix Downtown. ACMA has secured attendee rooms at the Hyatt House in Scottsdale/Old Town, but these rooms won't last long! To learn more about this year's conference hotels and reserve your room online, click here.
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Election results: ACMA National Board of Directors
The National Board of Directors election is complete. ACMA is fortunate to have had a great slate of candidates with a commitment to serve ACMA.

Congratulations to those elected:

Board Member-at-Large (nurse)
Maureen Zukauskas, MS, BSN, RN, ACM, CPHM
Nurse Manager, Case Coordination
Hartford Hospital
Hartford, Connecticut

Board Members-at-Large (social worker)
Heather Kirby, BSW, CCM, ACM
Vice President, Integrated Care
Frederick Memorial Hospital
Frederick, Maryland

Stacy Wright, MSW, LCSW, MHA, MBA
Senior Director, Corporate Case Management
Novant Health
Charlotte, North Carolina

Members-at-Large will serve a two-year term beginning at the 2015 Annual Meeting in Phoenix on April 28, 2015, and ending at the 2017 Annual Meeting (date and location TBD).

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Improve your department's efficiency with Compare
ACMA's Compare provides powerful tools and benchmarking to facilitate change related to avoidable delays, readmissions and denials.

If you would like to know more about Compare and evaluate it for your organization, please contact James Nickerson at

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  Does your post cute referral process benefit YOU and YOUR post acute care partners?

Aidin improves your staff’s efficiency, helps providers prioritize referrals and improves post acute care outcomes. Click here to see how leading providers like Emory and Western Maryland Health System succeed with Aidin.

Support ACMA's fundraising efforts
In order to continue to make a difference and ensure your voice is heard, we need your assistance.

Be an advocate and support ACMA today.

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The healthcare standard
According to the 2013 National Hospital Case Management Survey, nearly half (47 percent) of case management departments prefer the ACM certification — the preferences of the remaining 53 percent of departments are divided among 4 certifications, with the ACM leading the next most preferred certification by more than 20 percent.

Set yourself apart
The current health care environment demands qualified case management professionals — set yourself apart with the ACM certification. If you are not yet ACM certified, apply now at and put the ACM credential after your name.

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Nice and Easy Does it, Especially with Elderly Fliers
When planning travel for the elderly, keep the old adage “nice and easy does it” in mind. I learned this from experience when traveling with my dad on his occasional pilgrimages to Las Vegas.
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Promoted by AirTrek

The tangible benefits of physician engagement
According to author Barry Ronan: I am often asked how I engaged physicians as we were transitioning to value-based care delivery. After conferring with my executive team, I created the President's Clinical Quality Council, which proved to be an excellent way to engage our providers. I asked six physicians who were the early adopters on the medical staff if they would join the council. I then asked them to identify six of their colleagues whom they thought would be strong additions to the group.
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  Wheelchair Ramps, Lifts and More!
Amramp, North America’s Leading Wheelchair Ramp, helps your clients with activities of daily living and provides safe patient handling in the home environment:

• Amramp Modular Wheelchair Ramps – RENT or Buy – Installed in Days
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AHA survey: Hospitals appealing nearly half of RAC claim denials
AHA News Now
Hospitals continue to appeal Recovery Audit Contractor claim denials, according to the latest report from the AHA's quarterly RACTrac survey. Hospitals participating in the fourth quarter of 2014 survey report appealing 46 percent of all RAC claim denials, with a 69 percent overturn rate in the appeals process. In addition, more than half of all appealed claims are still sitting in the appeals process, and hospitals report that claims audited under the RAC prepayment demonstration have, on average, a greater dollar value than claims audited retrospectively.
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  MCG Industry-leading Care Guidance

MCG recently released the 19th edition of its care guidelines. In preparation, MCG physician and nurse editors evaluated 140,000 unique references incorporating more than 7,000 new references into the care guidelines- an unprecedented 30,000 cited references in total! Visit our booth #230 at the ACMA National Conference to learn more.

Hospitals are wrong about shifting costs to private insurers
The New York Times
To hear some hospital executives tell it, they have to make up payment shortfalls from Medicaid and Medicare by charging higher prices to privately insured patients. How else could a hospital stay afloat if it didn't? But this logic is flawed. Study after study in recent years has cast doubt on the idea that hospitals increase prices to privately insured patients because the government lowers reimbursements from Medicare and Medicaid.
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Alternative to the Status Quo
Secondary review and audit defense services, delivering timely, cost-effective and accurate status reviews and determinations. Call 1-844-4Resonant or visit us for more information.

Don’t confuse case management with UR. In tomorrow’s marketplace, managing progression- of-care will take center stage. Are you ready?

Transcript: No senate 'doc fix' vote before recess. Will break hurt chances?
Kaiser Health News
According to speakers Mary Agnes Carey: Welcome to Health on the Hill, I'm Mary Agnes Carey. The troubled Medicare Physician payment formula is one step closer to repeal. After 17 short-term fixes over the last decade, the House of Representatives voted overwhelming to scrap Medicare’s Sustainable Growth Rate, or SGR, and replace it with a system that pays doctors based on the quality of care rather than the quantity.
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SCOTUS: Medicaid providers can't sue states to raise reimbursement rates
Kaiser Health News
In a 5-4 decision, the high court ruled that hospitals and other healthcare providers can't sue a state in an effort to have Medicaid rates increased in keeping with rising medical costs. The U.S. Supreme Court ruled in a case from Idaho that private medical providers that deliver residential care services cannot sue a state in [an attempt] to raise Medicaid reimbursement rates to deal with rising medical costs. The justices, on a 5-4 vote, ruled in favor of the state of Idaho, which asserted that medical providers have no legal recourse to sue.
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Eldercare Locator
A free, public service that connects older adults and their caregivers with community resources, such as, meals, transportation, in-home care and more. Call 1-800-677-1116 or visit Funded by the U.S. Administration on Aging MORE
Advertise here!

To find out how to feature your company in the ACMA briefCASE and other advertising opportunities, Contact Geoffrey Forneret at 469-420-2618.

5 principles to help hospital leaders improve on the Triple Aim
Hospital leaders have proposed a new set of care principles to reflect the post-Affordable Care Act healthcare landscape, according to an opinion piece in JAMA co-written by former Centers for Medicare & Medicaid Services Administrator Donald Berwick. Several major healthcare organizations, including Intermountain Healthcare, Kaiser Permanente, Contra Costa Health Services and HealthPartners, have formed a Leadership Alliance aimed at helping one another, patients and communities achieve the Triple Aim of lower costs, improved patient experience and improved outcomes, according to Berwick and his coauthors, Derek Feeley and Saranya Loehrer, M.D.
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Providers plan to pursue Medicare's chronic care management program
By Scott E. Rupp
Kryptiq conducted a benchmark survey to gauge providers' pursuit of the newly available payments in light of the Centers for Medicare and Medicaid Services starting to reimburse providers last Jan. 1. Caregivers who actively manage care delivery for Medicare patients with two or more chronic conditions are able to receive payment for the services if they use a certified electronic health record, obtain and manage patient consent, deliver five core care management services and provide at least 20 minutes of follow-up outside of the office in conjunction with the chronic care management program.
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Date Event Location More Info
Apr. 26-29 ACMA 2015 National Conference Phoenix, Arizona Details
May 22 Minnesota Chapter Hopkins Details
July 2 North California Chapter Napa Details
July 30-31 Florida Chapter Orlando Details
Aug. 8 Georgia Chapter Atlanta Details
Sept. 18 North Carolina Chapter Charlotte Details
Oct. 3 Western Pennsylvania Chapter Pittsburgh Details
Oct. 10 Virginia Chapter Richmond Details
Oct. 12 Great Lakes Chapter Novi Details
Oct. 20 Illinois Chapter Rosemont Details
Oct. 24 Connecticut Chapter Uncasville Details

  For the full ACMA event map, click here.



Tyler Neese, ACMA Director of Communications and Public Policy, 501.907.2262
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Colby Horton, Vice President of Publishing, 469.420.2601

Ryan Clark, Content Editor, 202.684.7160  
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