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An attitude of gratitude in the workplace

From June 25: How often do you get a thank you from anyone in your organization? Is it once a week, a month or a year? A study conducted by the John Templeton Foundation discovered that the workplace is the least likely place that someone would get a "thank you." In fact,...

source: By Betty Boyd
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Sept. 28 – Oct. 1 Lord Baltimore Hotel, in Baltimore For the Conference Program, click here. To...

source: Association for Conflict Resolution

In 2014, ACR introduced the New Voices: Emerging Professionals Program. As part of the program, a juried selected process was developed with the goal of idenifying seven new "voices" to present an area of research, a unique project or an area of practice in which the individual...

source: PRISM International

The more you and your opponents can reasonably trust each other, the more efficiently you will come to an agreement. In mediation, it means more cases that can be settled earlier and more efficiently. Trust is a two-way street. You need to get your opponent to trust you...

source: Akron Legal News

As an alternative to the full process of a court hearing in a family dispute, lawyers and/or their clients may resort to resolving their cases by mediation where parties are both capable of negotiating in a meaningful way. This process can be considerably cheaper and quicker....

source: The Hamilton Spectator

In the business world, difficult conflicts often end up in the hands of mediators — third parties who are hired to help disputants resolve conflicts. When we imagine the typical mediator, we tend to think of a person who is nice and shows empathy to those in conflict....

source: Harvard Business Review

Keen to learn more about mediation skills that can help you to diffuse arguments between colleagues and make you an indispensable conflict resolver in the workplace? Loong Seng Onn, executive director at Singapore Mediation Centre, identifies two principles of mediation.

source: Human Resources


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