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Briefings in
Healthcare Volunteer Services and Retail Operations
March 4, 2010  
AHVRP Quick Links >    Home     About     Programs & Resources     Education     Annual Conference

Do Something: Six Tips to Reinvent Non-Profits
from Fast Company
What's the problem? The biz model destines us for burnout. We take people with big hearts and crush their souls; you sign on to help cure cancer and then leave because you're just shilling rubber bracelets. You want universal literacy, but the only way to move toward it is a big chicken dinner at a fancy hotel. If we want to keep good, sane, driven people in the field, we have to change.  More
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AHVRP Office Closed March 11-16, 2010

AHVRP and AHA offices are moving. Please note that our offices will be closed beginning at Noon Central Time on Thursday, March 11 and will reopen on Tuesday, March 16. We will not have access to phone, fax or e-mail messages during this time. AHVRP's web site and the conference web site will remain active.

Our physical address is the only thing that is changing, so you will still be able to get in touch with us in all the usual ways after the move. *Please continue sending membership renewals, educational payments, conference registrations, and any other payments to the same PO Box address.*

If you have any questions or concerns regarding the move, please contact us at (312) 422-3939 or via email at We look forward to continuing to serve you from our new location: 155 N. Wacker Drive, Suite 400, Chicago, IL 60606

Think Through the Objectives of Your Ice Breaker Session
from Mind Tools
If an ice breaker session is well-designed and well-facilitated, it can really help get things off to a great start. By getting to know each other, getting to know the facilitators and learning about the objectives of the event, people can become more engaged in the proceedings and so contribute more effectively towards a successful outcome. But have you ever been to an event when the ice breaker session went badly?  More
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AmeriCorps and Senior Corps Targeting Volunteer Management
from Energize
AmeriCorps members, just as so many VISTAs before them, certainly can be enormously helpful in building agency capacity to involve volunteers – though they are not the solution to the problem of lack of commitment to volunteer management.  More
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The Three Most Effective Tools for Community Engagement
from Resolve via Community Driven Institute
Although "standard business marketing tools" are not the most effective for Community Benefit organizations, your organization is in luck. The three most effective tools for engaging the community with your organization's mission are simple to develop and use, and are virtually free.  More
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Opinion: Retailers, Take Back Your Shelves!
from Retail Customer Experience
Over the past generation, stores lost their individuality, becoming homogenous and undifferentiated in their product assortment, price, and promotional offers. Virtually nothing was left to define one retailer from its competitor across the street; it was said that you could drop a customer into virtually any major supermarket and she wouldn't be able to tell which one she was in. Even more telling was the fact that it probably wouldn't matter to the shopper, because it all looked and felt the same.  More
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LOL @ Work
from BusinessWeek
While the author isn't about to stake his career on the following claim, he is comfortable believing that there's enough of a correlation between leadership and laughter to warrant consideration. If people in your organization don't frequently cackle out loud with each other, you've got serious trouble - in two ways.  More
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The Cluetrain Manifesto: Five Essentials for Social Media Success
from BNET
How many times has a consultant opened their presentation with a quotation from 1999's "The Cluetrain Manifesto" to justify jumping onto the social media bandwagon? Here are the five most important.  More
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Encourage Web Spending
from Small Biz Central
Online merchants who offer free shipping, special sales and product suggestions are finding these things can make the difference between a consumer purchasing on a Web site, or taking their business elsewhere. In a tough economic climate, it is more important than ever for Web retailers to remain competitive. A new study by Oregon State University researchers suggests that that there are several key items, or "cues," that make the difference between a consumer adding those extra "impulse" purchases or simply leaving a business's Web site.  More
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AHVRP Annual Conference
Register & Save up to $50

Register by April 1, 2010 and only pay $450.
A savings of $50 on your full conference registration!

Partner with volunteer services administrators, volunteer leaders and retail operations professionals and prepare to increase your job performance by making a commitment to excellence in customer service. Also, gain the knowledge, skills, tools, and connections to lead, represent, and serve more effectively! Get all this and more when you attend the AHVRP Annual Conference and Trade Show geared to provide the resources you need to distinguish your performance in this rapidly changing and challenging healthcare environment.

  • Get away to the historical St. Louis Union Station Marriott, one of the most popular attractions in St. Louis.
  • Get ready to take home best practices and cutting-edge tools for easy implementation in your offices and even at home!
  • Connect hands-on with exhibitors and other AHVRP industry partners who know exactly what you need!
  • Networking with other members is sometimes where the best ideas come from. It's worth the trip just for the networking. Leave the Annual Conference with great business-altering ideas.
  • Smart investment for three days of great sessions, phenomenal speakers, relevant topics - it's the conference that gives you the biggest bang for your buck!
  • Connect to AHVRP, the premier professional organization dedicated to healthcare volunteer services and retail operations professionals leading, representing, and serving its members who empower volunteers to meet community healthcare needs.

Plan now to attend, "Navigating Our Future Through a Changing Frontier," from September 30-October 3, 2010 at the St. Louis Union Station Marriott in St. Louis, MO.

Postmarked by 04/01/2010 - $450
Postmarked by 08/02/2010 - $475
Postmarked after 08/02/2010 - $500
Postmarked by 04/01/2010 - $575
Postmarked by 08/02/2010 - $600
Postmarked after 08/02/2010 - $625

Visit the AHVRP Annual Conference web site periodically as information is updated daily.

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