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Briefings in
Healthcare Volunteer Services and Retail Operations
March 11, 2010  
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The Future of Old Age
from Older Volunteers: A Guide to Research and Practice via Energize
Our current social policies and most of our public expenditures on aging focus on old age as a terminal stage. The problems of old age - frailty and sickness - cost hundreds of billions of dollars. The lion's share of the aging budget, both federal and state, is for health and long-term care. Although some publicly supported programs provide activities for senior citizens, the budget for these projects is almost negligible. It is time to refocus. It is a social and public responsibility to create opportunities for productive aging through volunteerism, paid employment, and entrepreneurship More
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AHVRP Office Closed March 11-16, 2010

AHVRP and AHA offices are moving. Please note that our offices will be closed beginning at Noon Central Time on Thursday, March 11 and will reopen on Tuesday, March 16. We will not have access to phone, fax or e-mail messages during this time. AHVRP's web site and the conference web site will remain active.

Our physical address is the only thing that is changing, so you will still be able to get in touch with us in all the usual ways after the move. *Please continue sending membership renewals, educational payments, conference registrations, and any other payments to the same PO Box address.*

If you have any questions or concerns regarding the move, please contact us at (312) 422-3939 or via email at We look forward to continuing to serve you from our new location: 155 N. Wacker Drive, Suite 400, Chicago, IL 60606

'Give a Day, Get a Disney Day' Reaches Goal - 1 Million People Inspired to Volunteer in 2010 through the Disney Parks Program
from Walt Disney Parks and Resorts via PRNewswire
"Give a Day, Get a Disney Day" - a first-of-its-kind program of Disney Parks - reached its goal of inspiring 1 million people in 2010 to give back to their communities through volunteer service in the United States, Puerto Rico and Canada. Since the program started just 10 weeks ago, on Jan. 1, a million people already have volunteered or have committed to volunteer in their communities, according to Disney Parks and HandsOn Network, the nation's largest volunteer network and a facilitator of "Give a Day, Get a Disney Day."  More
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Employing ten outreach strategies when recruiting individuals with disabilities
from The Corporation for National & Community Service
Developing a strategy to recruit individuals with disabilities is important to the success of any service program aiming for inclusion. This effective practice outlines outreach strategies for individuals with disabilities, from a National Service Inclusion Project training in Hawaii.  More
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Compassion Counts More Than Ever
from Parade Magazine
America is in the midst of a boom - and one that is benefiting and bonding us all. "During past tough economic times, there was a decrease in volunteering," says Patrick Corvington, CEO of the federal Corporation for National and Community Service. "Public service" has become more than a phrase or a school requirement in our country - it's now a way of life for Americans of all ages.  More
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How to Cut Credit Card Fees
from BusinessWeek
When shoppers swipe their credit cards at Dollhouse Bettie, a vintage-lingerie purveyor on San Francisco's Haight Street, it used to cost the store 2.3 to 4.2 percent of every sale, depending on the type of card. Now the retailer pays 1.7 to 3.8 percent. Co-owner Michelle Athanasiades says the lower rates, along with a bunch of other fees she got her processer to drop, will save her business $4,000 this year.  More
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Sell Like An Olympian
from Meryl Hooker via Specialty Retail Expert
Petra Majdic had a brutal time. During a trial run, she tumbled head first off the course into a rocky stream and could barely walk. Volunteers had to help her out of the ravine. She turned around and not only participated in the main event, she placed third – after rejecting a painkiller that would have hindered her movement. Talk about commitment! How many times have you crashed into your own ravine and just stayed there in defeat?  More
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Survey finds consumers' frugality may endure post-recession
from Food Logistics
A "new frugality," born of The Great Recession and evidenced by two consecutive years of declining per capita consumption, now is becoming entrenched consumer behavior that is reshaping consumption patterns in ways that will persist even as the economy rebounds, according to a new survey of 2,000 U.S. consumers from Booz & Company. This new consumer spending report, the second issued by Booz & Company since the early days of the recession in October 2008, confirms a picture of pervasive retrenchment in consumer spending that spans a broad range of consumer product categories.  More
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AHVRP Annual Conference
Register & Save up to $50

Register by April 1, 2010 and only pay $450.
A savings of $50 on your full conference registration!

Partner with volunteer services administrators, volunteer leaders and retail operations professionals and prepare to increase your job performance by making a commitment to excellence in customer service. Also, gain the knowledge, skills, tools, and connections to lead, represent, and serve more effectively! Get all this and more when you attend the AHVRP Annual Conference and Trade Show geared to provide the resources you need to distinguish your performance in this rapidly changing and challenging healthcare environment.

  • Get away to the historical St. Louis Union Station Marriott, one of the most popular attractions in St. Louis.
  • Get ready to take home best practices and cutting-edge tools for easy implementation in your offices and even at home!
  • Connect hands-on with exhibitors and other AHVRP industry partners who know exactly what you need!
  • Networking with other members is sometimes where the best ideas come from. It's worth the trip just for the networking. Leave the Annual Conference with great business-altering ideas.
  • Smart investment for three days of great sessions, phenomenal speakers, relevant topics - it's the conference that gives you the biggest bang for your buck!
  • Connect to AHVRP, the premier professional organization dedicated to healthcare volunteer services and retail operations professionals leading, representing, and serving its members who empower volunteers to meet community healthcare needs.

Plan now to attend, "Navigating Our Future Through a Changing Frontier," from September 30-October 3, 2010 at the St. Louis Union Station Marriott in St. Louis, MO.

Postmarked by 04/01/2010 - $450
Postmarked by 08/02/2010 - $475
Postmarked after 08/02/2010 - $500
Postmarked by 04/01/2010 - $575
Postmarked by 08/02/2010 - $600
Postmarked after 08/02/2010 - $625

Visit the AHVRP Annual Conference web site periodically as information is updated daily.

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