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Home    About    Programs & Resources    Education    Annual Conference    Aug. 12, 2010
 
 
 
AHVRP 90-Minute Webinar offering:
Integrating Staff and Volunteers

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Integrating Staff and Volunteers
Building a Staff Training Program
Wednesday, August 25, 2010
2:00 p.m. (Eastern)
1:00 p.m. (Central)
12:00 p.m. (Mountain)
11:00 a.m. (Pacific)

In today's healthcare environment there is no one thing Volunteer Services can do that is more important than staff training. Hospitals with integrated "staff/volunteer teams," resulting from an effective staff training program, are seeing incredible results! Nursing partnering with Volunteer Services to build services with high impact on patient satisfaction, staff taking ownership of their assigned volunteers, and staff viewing volunteers as respected members of their TEAM or just a few of the proven results. This session will begin with key "department" readiness steps followed by the How To's for building the training program. The second half of the session will be a mock staff training session giving you first-hand experience as the trainer and as a staff participant!

Through a live presentation with Power Point, a handout in .pdf format (for easy copying and editing) and an interactive Q&A session, participants will learn to:
  • Assess their "infrastructure readiness" to launch an effective training program
  • Take the "How To's" learned to enhance an existing program or build a new staff training program
  • Build incredible "high impact" services to support the integrated program model
  • Does the date or time conflict with your schedule? If so, order the recording in advance — includes all handouts and eligibility for CEU credit!
Download the Registration Form or use our Quick & Easy Online Registration.
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Skills-based volunteering
HandsOn Network    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Today Skills-Based Volunteering (SBV) is the new way of doing volunteering. In 5 years from now SBV and Pro Bono volunteering services will be so natural that the expression will not need to be defined anymore. Using personal talents or professional competences will be a usual way for volunteers to help nonprofit organizations in their internal organization — Pro Bono business oriented consulting services for free — or in the delivery of their services while developing new talents or leadership skills. More

Screening volunteers for attitude
Charity Village    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Involving volunteers only to get work done or to save money are ideas that have long ago jumped the shark. The modern volunteer manager involves volunteers for much better reasons — to involve the community in the work of the organization and give people without a financial interest in the organization a first-hand look at how things work, for instance. Or to reach constituencies/demographics not currently reached among volunteers, staff and clients. Or because volunteers may be the most appropriate people for certain tasks, rather than paid staff. And on and on. The reality is that the modern organization involves volunteers because the organization is trying to build relationships, not just to get work done. More

Community-wide events for volunteer recognition
Energize, Inc.    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Volunteer Nelson New Zealand has produced a book of volunteer stories and photos. The book was launched on December 5, 2007 at a cafe, with a special guest and Darnz Hip Hop Salsa group to perform — a group of young people who mentor and lead others through example. New Zealand delicacies to be cooked and served by two local chefs, with the event organised by a Texan events coordinator and generously supported by DeVille, our local cafe. All generously volunteered to Volunteer Nelson and a very special event for all volunteers in our region. Submitted by Jude McNabb. For more ideas, click here: More

Secrets to achieving entrepreneurial success
Inc.    Share    Share on FacebookTwitterShare on LinkedinE-mail article
"When you're in business, there are two doors you can walk through," says Bob Moore, of Bob's Red Mill, a natural-foods chain based in Milwaukee, Oregon. "You can walk through the door where you treat the customer like your guest, operating by the rule that the customer is always right. Or you can be cutthroat." More

Opinion: 'New retail experts' are here to stay
Retail Customer Experience    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Today's techno-savvy customers are armed with purchasing firepower unavailable to any previous generation — they use three lethal weapons to secure the benefits they seek and satisfy their intense need to win: Instant and comprehensive information from the Internet, immense choice in every segment of retail and real-time price comparison at the moment and location of purchase. More

Retailers post 2.8% growth in July
Transworld Business    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Domestic chain-store sales increased nearly 3% year-over-year for July, according to the International Council of Shopping Centers Inc. The organization expects that to remain pretty steady in August. The Council cites lower merchandise prices as one reason sales posted "modest" growth. More
 
 
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