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Home    About    Programs & Resources    Education    Annual Conference    Dec. 9, 2010
 
 
 
The word 'volunteer' can reveal, conceal or confuse
Energize, Inc.    Share   Share on FacebookTwitterShare on LinkedinE-mail
article
It's been ten years since the United Nations declared 2001 the International Year of Volunteers, or IYV, and they have now officially designated 2011 as IYV+10. One of the projects for this global opportunity to highlight volunteering is something called the State of the World's Volunteerism Report. More

How the Internet has changed volunteering: Findings from a VolunteerMatch user study
VolunteerMatch    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Since 1998, the VolunteerMatch user community has grown to over 1.5 million a year including more than 29,000 registered nonprofits. In December 2003, Peter D. Hart Research Associates conducted an evaluative survey on behalf of VolunteerMatch to better understand how its use of the Internet has changed the process and experience of volunteering for this community of active users. The study highlights the successful use of VolunteerMatch among both nonprofits and volunteers. More

Two-thirds of volunteers had 'negative experience'
Vancouver Sun    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Volunteers in Canada are changing and the sector needs to change, too, if organizations are going to be able to recruit and retain a critical facet of their operations, according to a new study. The study — commissioned by Volunteer Canada, a national advocacy group committed to inspiring civic participation — found nearly two-thirds of volunteers reported at least one "negative experience" when trying to do good for their community. More

A view into your holiday morning
Retail Customer Experience    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Regardless of the Black Friday hype, the holiday shopping season still has a long way to go. After all, the Saturday before Christmas is often the busiest shopping day of the year. Still, retailers are off to a decent start — at least by some measures. More

Bob Phipps: Retail silence is deadly
The Retail Doctor    Share    Share on FacebookTwitterShare on LinkedinE-mail article
I was on a mission, I wanted to shop but I refused to buy anything if the help didn't say a word to me. So, armed with cash and credit cards I headed out to a town with very upscale, smaller retailers. The first store I entered, the employee was behind the counter. Another employee entered the store and the first employee looked up to talk about lunch. The second had a stream of customers entering and leaving — without bags. More

The power of the post-recession consumer
strategy+business    Share    Share on FacebookTwitterShare on LinkedinE-mail article
A change in consumer attitudes — visible not only in the U.S. but also in other countries affected by the Great Recession — is not a fad or whim. It is, in part, a reaction to economic hard times. But it is also closely related to the civic dissatisfaction that is rocking the political establishment, and additionally has some roots in environmental awareness and changing aspirations. That is why this Spend Shift movement is here to stay. It will create opportunities for businesses that heed its message, and penalize those that do not. More
 
 
AHVRP Briefings
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