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Strategic planning: Testing the trends

A key part of any strategic-planning process is understanding the underlying trends. But how often have you read a prediction, statement or trend, and began to wonder if it were true? Sadly, with so many instant experts, pundits and self-serving gurus, it is sometimes difficult...

source: By Randall Craig
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Valentine's Day, or St Valentine's Day, is celebrated every year on 14 February. It's the day when people show their affection for another person or people by sending cards, flowers or chocolates with messages of love. Who was St Valentine? The day gets its name from a...

source: BBC

Acting Consumer Financial Protection Bureau Director Mick Mulvaney told the agency's employees recently that the agency no longer will "push the envelope" in policing private companies, suggesting in an agency-wide memo that he plans...

source: Washington Examiner

IACC members were surveyed to find out what concerns them a lot, a little or not at all. Leading the list of issues of the most concern was finding new clients, followed by the impact of the economy and new regulations. Most agencies, however, thought their businesses would...

source: IACC

Legal aid attorneys in Pittsburgh who assist low income clients are hoping a new program will allow them to help more people who struggle with what can be a complex and costly legal proceeding — declaring bankruptcy. Attorneys...

source: Post-Gazette

When asked how much it will cost to sue, the most appropriate answer, and laughably infamous among the legal community, is “it depends.” The reason being is that each case or situation is different; so, only a qualified answer...

source: LinkedIn

It's tax season! The busiest time of year for the collection industry. And the best time to run a tax settlement campaign. Learn the steps from an agency owner who has put it into practice and seen a 300 percent ROI.

source: PDC Flow

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