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How labs can recognize and overcome its
negative effects
American Association for Clinical Chemistry
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In the laboratory, producing accurate and timely patient test results depends on teamwork, communication and a collaborative work environment. However, laboratory staff who display intimidating and disruptive behaviors can quickly destabilize this cooperative environment and negatively impact patient safety. The Joint Commission advises health care organizations to confront behavior problems in order to promote a culture
of safety and efficient team performance.
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Assess and improve your communication skills and style
CLMA
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Learn to use Transactional Analysis to resolve conflicts and effectively manage challenging people by attending "Improve Your Communication Skills (Even With Difficult People)," presented by Dave Glenn of Pathology Services, PC. Recognize and use simple tricks to communicate better with individuals whose styles are different from your own. Take advantage
of this opportunity to increase the effectiveness of your communication in this new addition to CLMA's Education on Demand (EOD) program.
How to
deal with job seekers who keep things close to vest
Recruiting Trends
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It can be frustrating to identify an outstanding candidate who is not willing to share the pertinent information a recruiter needs. When this happens you have two choices: walk away to find another candidate, or develop rapport and win this candidate's trust.
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It's not what you say, but how you say it
BNET
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Communication is about content and delivery, 50-50. But when it comes to leadership, it's all about the delivery. Of course what you say matters, but how you say it, how you relate to folks, is what
differentiates great leaders from the pack. That means you can have innovative ideas, indeed you must, but if you can't deliver them in a way that connects with people and relates to them in a meaningful way, you won't get results.
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Visit Fujirebio Diagnostics, Inc. at the AACC in Atlanta,
Booth# 2221 and learn more about HE4 and CYFRA 21-1™ EIA assays in addition to Tumor Marker and Vitamin D Controls! MORE |
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CLMA launches 'New Member' Web pages
CLMA
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CLMA made navigating clma.org easy and more intuitive. We now have a New Member section of our website that outlines everything you will need to update your profile, access our exclusive regional and national communities and address your educational needs to advance your career. Visit the New Member Web pages to connect with your friends and peers through clam.org and CLMA social media sites, learn how CLMA is your voice in advocacy and access more than 30 new Education on Demand sessions.
10 ways to check your ego at the door
American Express Company
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Open dialogue and collaboration can take your organization to the next level when exceptional ideas are embraced for their inherent value, regardless of the source. But being able to listen to both grassroots and world-renowned thought leaders and champion employee-engagement and customer-feedback programs requires checking your ego at the door — and getting your managers to do the same.
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Pathology groups, clinical laboratories should prepare for Medicare RAC auditors
Dark Daily
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During the next 12 months, many pathology groups and clinical laboratories will undergo their first audit as part of Medicare's recently-expanded Recovery Audit
Contractor program. This is a big-dollar audit program. When Congress passed the enabling legislation, it was estimated that RAC would generate $10 billion in recoveries from hospitals, physicians, medical laboratories and other providers.
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Do your people really know what you expect from them?
Fast Company
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When you first employ people, relationships start off very clear. Both you and the new employees have a clear sense of what their contractual duties are and what they are being paid for. Over time,
however, many work roles begin to devolve into emotional-based or activity-based relationships. When that happens, managers find themselves spending the majority of their time supporting or empathizing with employees who are not producing at agreed-upon levels.
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Diagnose and eliminate workplace bullying
Harvard Business Review
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Workplace bullying is defined commonly as individuals or groups who use aggressive or unreasonable tactics against co-workers or subordinates persistently. Bullying is not conflict, a personality clash,
or being chewed out by a boss. It's not getting handed work you don't want to do. And it's important to remember that not every workplace-bullying claim is true — just because employees are upset, imbalanced or overworked does not mean bullying is taking place.
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IDS manufactures and markets specialist Immunoassays for diagnostic and research laboratory testing. These include fully automated and manual assays. |
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Medicare patient co-pay for clinical laboratory tests is 1 of 27 cost-cutting proposals in federal debt ceiling negotiations
DarkDaily
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Spending cuts of between $334 billion and $353 billion over the next 10 years are on the table in the negotiations over the federal debt ceiling. The bad news for the clinical laboratory
industry is that restoration of the Medicare patient co-pay for medical laboratory tests is not only on the list of proposed spending cuts, but represents a significant chunk of money — as much as $16 billion during the next decade.
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How to reward great ideas
Inc.
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Your employees may never say no to a bonus, but that doesn't mean it's the ideal way to credit their work. Examples from Foursquare and other innovative companies show how to make your rewards as creative as the ideas they're rewarding.
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Microbiology International carries a complete line of Whitley Anaerobic Workstations, ideal for every lab. Our smallest chamber, the A20, is perfect for labs tight on space and budget. Our larger units, the A35 and A45, feature our new rapid-entry porthole doors and optional integrated computer system with internal camera and keyboard.
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Medical Courier Elite (MCE) is a comprehensive, web-based software solution for specimen tracking and courier management, from pick-up to laboratory delivery. Optional and
configurable MCE System Modules enable your laboratory to manage all aspects of medical specimen collection and transport including courier routes, route optimization, GPS, specimen identification, dispatch, receipt printing, and real-time data utilizing cellular technology. Watch Video
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The new NeoFox Phase Measurement system is a fluorescence-based optical sensor system that helps you reduce costs, improve stability and make calibration easier for a wide variety of oxygen sensing setups. NeoFox is the benchtop device for measurement of fluorescence lifetime, phase and intensity and is particularly suited for applications where sensitivity to drift and system stability are critical. More info
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The most complete line of Calibration Verification material designed to assist with CLIA-88 revalidation.
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