Nonprofit organizations are only as valuable as the value they provide to their members. That fact won't change. The rise of technology and the shift in generations have made it difficult to sustain a traditional nonprofit model. However,...
When we’ve exhausted our own data and member surveys and still have more questions about our members, no worries, there are even more ways to get to know our members better.
You’ve probably heard of ROI (return on investment). You may have heard of ROE (return on equity). Or you may have heard of ROA (return on assets). Successful businesses depend upon ROI, ROE and ROA. So have you heard of ROM: Return on mission?
As unresolvable conflicts go, “We need a leader with industry experience” vs. “We need a leader with strategic management skills” is almost as enduring as that squabble over the chicken and the egg. Associations endlessly debate whether industry or...
Associations nowadays are diminishing the value of their online learning programs by simply offering too many courses in too many formats. Members are overwhelmed when searching your libraries. Your staff is spending hours upon hours...
How sure are you that the programs and benefits your organization designs are in sync with your members’ real needs? An article in MIT Sloan Review claims that most companies don’t maximize value to their most valuable customers....
Directors sometimes believe success will be measured by the number of programs they recommend. Many are...
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