I was in a fast-casual Mexican restaurant the other day, Chipotle. While in line, I was thinking about how the concept developed by this and similar brands applies to service delivered by a nonprofit. What's the difference between fast-casual and full-service restaurants?...
The increased use of mobile devices poses both opportunities and challenges for businesses. Though the mobile strategy conversation and the experiments that organizations are launching in their markets are not new, the...
This is an hour-long webinar from Informz, Brightfind (formerly Syscom’s web services + Personify...
It’s once again time to dust off your well-worn association membership practices and make them sparkle anew. Get inspired with these refreshing ideas regarding engagement, surveys, recruitment and storytelling.
If you’ve been keeping up with technology lately, you may have heard about a new slide-sharing service called SlideShare. SlideShare allows users to easily upload and share presentations, infographics, documents, videos, PDFs, and webinars. Should your association...
Most professionals, like you, are really good at single loop learning. We have a mental map that we use for conference improvement. We follow standard, prescribed routines to solve typical conference problems. That’s single loop learning. Ironically, if you’re...
Our events and our attendance rates, fundraising and marketing campaigns will all be influenced by the up and coming generations. So who is the Millennial generation and how can you begin attracting them to your events and engaging them while they are in attendance?
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