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Develop influencers, not just leaders

Talent management and mentoring programs often focus on spotting potential leaders and developing their talent. While having a pipeline of leadership candidates is beneficial, these programs often overlook the importance of influencers. While good leaders are influencers,...

source: By Catherine Iste
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Ugh, team building. From HR-unfriendly happy hours or rock-climbing walls to cheesy ice-breakers and overpriced...

source: By Catherine Iste

Your office phone is ringing, your boss wants to see you, your email box is overflowing and you have to get the kids to the dentist in an hour. Sound familiar? If you ask me, this feels like a great opportunity to stop the madness...

source: Telegraph Herald

A majority of respondents to a poll by Randstad US said that they prefer having colleagues of different ages and believe this variety is mutually beneficial. However, the report also found communication is often where the alignment between generations breaks down.

source: IndustryWeek

As leaders, every action we take either develops or deteriorates trust. One of the most powerful ways to build trust is through listening. A recent research study of hundreds of Glassdoor reviews found that the No. 1 aspect contributing to high or low employer reviews was...

source: Forbes

Managing control room operations carries a heavy responsibility for safety and system reliability, according to SOS International. For example, control center managers must confront challenges such as the aging workforce, skills gap, new regulations, technology, and market...

source: T&D World

The content you publish. The voice you cultivate. The way you respond to customers. On social media, all these elements work in tandem to help you form a better relationship with your followers. The more customers develop a relationship and emotional connection with a company,...

source: By Emma Fitzpatrick

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