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Home   Membership   Conference/Expo   Publications Jan. 4, 2012

Culture & Commerce News Brief

New for the 2012 MSA Conference: Expo Learning Theater!
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During the second day of the Expo on April 16, MSA is offering two opportunities to learn and rest your weary shopping feet at the same time! Take an education break in the morning as Megy Karydes presents "Fair Trade 411: How to Make it Work for Your Store" and provides you with tips on how to market Fair Trade products using shelf talkers and by hosting events throughout the year. You'll feel refreshed and re-energized for more shopping until the afternoon session when Steve Layne presents "Stop That Thief: Prevent Shoplifting, Theft & Other Losses." Steve's session will take a hands-on approach to solving one of the museum's most unheralded problems — losses from theft, whether internal, external or unintentional. View the full schedule, find out who's exhibiting, who's offering Show Specials and register for the New Orleans event today! More

Cast your vote in the 2012 MSA board election
MSA    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Online voting for the 2012 MSA Board of Directors Election has begun for all eligible MSA Museum Members and Individual Museum Members! Vote online by logging in with your last name and Individual MSA Member ID# and following the step-by-step instructions — it's quick and easy! Votes must be received by Friday, Jan. 20, 2012, at 12 p.m. MT. Access the e-ballot to read the candidate bios and vote today! More

1 new position posted to MSA's Job Source
MSA    Share    Share on FacebookTwitterShare on LinkedinE-mail article
One new position has been posted to Job Source, MSA's online resource for the most up-to-date job listings in the cultural commerce industry. More

A shopping season full of surprises
Star Tribune    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Holiday shopping seasons come and go, but 2011 has to rank as one of the most unpredictable, if not downright entertaining, years in recent memory for consumers and retailers alike. From midnight Black Friday openings to website meltdowns, shoppers had plenty to be worked up about. As for retailers, sales growth will likely exceed 3.5 percent, no small feat since the economy seemed pretty bleak just a few months ago. More

Holiday season gives birth to new shoppers
Bloomberg    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Four new types of American shoppers have emerged this holiday season. There's the bargain hunter who times deals, the midnight buyer who stays up late for discounts, the returner who gets buyer's remorse and the "me" shopper who self-gifts. More

Last-minute shopping gives lift in finale
St. Louis Post-Dispatch    Share    Share on FacebookTwitterShare on LinkedinE-mail article
The holiday shopping season turned out to be two seasons split by a big lull. A surge in buying in the two weeks before Christmas coupled with a record-breaking Black Friday gave retailers a solid season. The doldrums between the buying binges show how shoppers have learned to wait for the discounts they know will come. More

Gift cards will extend holiday shopping
The Columbus Dispatch    Share    Share on FacebookTwitterShare on LinkedinE-mail article
A resurgent demand for gift cards may extend retailers' holiday cheer well into this month. Gift card spending rose to nearly 18 percent of total holiday spending this year, the highest percentage since 2006 and up from 14.6 percent last year and 13.1 percent in 2009. More

Higher holiday sales come with caveat
USA Today    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Holiday retail sales appear on track to be somewhere between ho-ho-ho and ho-hum, raising the prospect that the economic expansion is still struggling to reach top form. More

Consumer confidence rises to near post-recession peak
Los Angeles Times    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Consumers are feeling better about the economy, according to the monthly survey from the conference board that shows confidence levels near the post-recession peak. More

2012 fashion color trends
Snap Retail    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Use vibrant colors to spring ahead! Your customers are ready to be inspired and energized. Why not use the most popular color trends to entice them to buy now? These colors are a must for consumers to update their home, wardrobe, mood and lifestyle! Who wouldn't want to shine this spring? More

5 tech trends to watch in 2012
Mashable    Share    Share on FacebookTwitterShare on LinkedinE-mail article
2012 promises to be a very busy year in all things digital, but, as with any annum, there will be just a handful of big, memorable trends. Here are five such movements that are likely to make a big impact in our technologically-enhanced lives. More

Marketers analyze what it means when customers 'like' their pages
eMarketer    Share    Share on FacebookTwitterShare on LinkedinE-mail article
While Facebook users expect exclusive content, discounts, promotions and updates from the companies they "like" on the site, marketers see the action of "liking" in a slightly different way. More

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7 post-holiday revenue generators
Practical Ecommerce    Share    Share on FacebookTwitterShare on LinkedinE-mail article
For many online retailers, the month of January is a slow one. Between consumers paying off Christmas purchases and those taking time to relax, the remaining online shoppers are seeking good deals on accessories and hoping to take advantage of clearance sales. There are ways, however, to cash in this January. More

10 things customers won't tell you
Snap Retail    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Maybe retailers should add "mind reader" to their job descriptions, because we often have to try to figure out what our customers are thinking without them verbalizing their thoughts. Of course it helps to engage them in small talk rather than starting with "May I help you" — which invariably leads to the conversation-stopping "No, thank you, I'm just looking." Here are 10 things that customers will hardly ever tell you, so you have to listen for subtle clues to determine the hidden message. More

5 effective online marketing tactics for 2012
Practical Ecommerce    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Marketing techniques that worked in the past may be far less successful in this emerging era of mobile devices, personalization and social media. What follows are five suggestions for potentially potent marketing tactics for the coming year. These are not wholly new techniques, but rather ones that could grow in importance and effectiveness in 2012. More

Tax-free Internet sales may soon be Web relic
The Boston Globe via    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Will 2012 mark the end of tax-free online shopping? On the heels of a record holiday season for Internet sales, congressional lawmakers are expected to take up two bills early next year to force Web retailers to begin collecting state sales taxes, essentially overturning a 1992 Supreme Court ruling that protects Internet megastores like and eBay from having to charge tax in states where they aren't physically located. More

Who's snooping around bookstores? Lots of people
The Huffington Post    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Browsing in a bookstore is one of the world's greatest forms of entertainment. The price is right, the pace is leisurely, the resources are unmatched, your fellow browsers are usually thoughtful and the intellectual stimulation is endless. Many people never get tired of it. But when does browsing become a bit abusive? More

Enter through the gift shop: New York City museums step up their retail game
WNYC-FM    Share    Share on FacebookTwitterShare on LinkedinE-mail article
The Museum of Modern Art has a pop-up booth in Grand Central Terminal. The Metropolitan Museum is intercepting travelers at its stores at Kennedy and Newark Airports. The Bronx Zoo has a kiosk inside FAO Schwarz. These museum gift shops — and others — went all out to get the attention of consumers in the days before Christmas. More

This is not a tax, says Boston's mayor
The Art Newspaper    Share    Share on FacebookTwitterShare on LinkedinE-mail article
The Museum of Fine Arts was dismayed to learn that the city of Boston is requesting a payment of $250,000 this year under new rules for the amount that not-for-profit organizations have to pay in lieu of taxes. The city plans to quadruple the bill to more than $1 million by 2016. More

Thousands of 'deadly' seed bracelets recalled after Eden Project gift shop reveals they are made from beans twice as toxic as RICIN
Daily Mail Online    Share    Share on FacebookTwitterShare on LinkedinE-mail article
An alert has gone out for the recall of thousands of beaded bracelets sold in tourist attractions after it emerged they are made from a highly toxic seed. The Eden Project in Cornwall, which sold 2,800 in a year, is one of 36 retailers urging customers to return the red and black wrist charms. They are made from the Jequirity bean — a deadly seed of the plant abrus precatorious which contains the toxin abrin, a controlled substance under the Terrorism Act. More

The articles that appear in the MSA Culture & Commerce News Brief are chosen from a variety of sources to reflect important news relevant to the cultural commerce industry. An article's inclusion in the Culture & Commerce News Brief does not imply that MSA endorses, supports or verifies its contents or expressed opinions. Factual errors are the responsibility of the listed publication.


MSA Culture & Commerce News Brief
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