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Free NAHAM webinar Oct. 13
NAHAM    Share   Share on FacebookTwitterShare on LinkedinE-mail article
Join NAHAM and SCI Solutions at 2 p.m. EDT/11 a.m. PDT Oct. 13 for a free webinar titled "The Patient Experience: 5 Ways to Ensure a Smooth Flight through the Revenue Cycle." This presentation will share strategies to improve your patients' "flight experience" by documenting activities and exchanges at key points through the revenue cycle. For more information on content and panelists, click here. To register for this webinar, click here.

ONC ready to test patient e-consent for health data exchange
Government HealthIT    Share    Share on FacebookTwitterShare on LinkedinE-mail article
The Office of the National Coordinator for Health IT has awarded a $1.24 million contract to APP Design Inc. of Itasca, Ill., to develop and evaluate methods to electronically obtain from patients their consent about sharing their health data. ONC will begin the electronic consent project later in October. "Informed patient choice is one way to ensure a trust relationship with patients for the success of electronic health information exchange," ONC said in its information about the project. More

Biometrics scares people
Network World    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Biometrics — the security method for identifying an individual by making a match of fingerprints, iris, face, voice, DNA and other unique physical traits — scares people, an industry leader in the field recently acknowledged. But enterprise technology managers say there's no doubt biometrics is a boon to enterprise security. More

Connecting patient flow & patient care

TeleTracking’s suite of solutions addresses patient throughput and overcrowding, asset management, and inter-hospital patient transfer to enhance operational efficiencies and improve patient care.

HHS site gives patients the scoop on their legal rights to health data
HealthData Management    Share    Share on FacebookTwitterShare on LinkedinE-mail article
The federal government's revamped website includes extensive information for patients on their rights under the HIPAA privacy, security and breach notification rules. The site explains the HIPAA rules in-depth, and the differences between standalone or connected personal health records, electronic health records and electronic medical records. More

Home laundry no match for pathogen-infected scrubs
HealthLeaders Media    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Researchers have a scary story to tell. They say healthcare workers who wash their uniforms in domestic washing machines might not kill MRSA and other infectious organisms. After washing their scrubs with detergent, they also may need to iron them to avoid carrying bugs such as Acinetobacter back to their patients. More

ICD-10's 10-year reign of fear
Government HealthIT    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Shortly after the National Committee on Vital and Health Statistics recommended that the United States adopt ICD-10, the Medical Group Management Association assembled a session on the code scheme for its annual conference. The last-minute addition was so late, in fact, that the MGMA did not have time to include it on the printed agenda, and the only available time slot was 7 a.m. Yet the room was overflowing with attendees. That day, nearly a decade before the dreaded compliance deadline, marked the beginning of what would become ICD-10's reign of fear. More

Documenting patient interaction and communication
Medical Office Today    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Medical practices are constantly searching for efficient ways to document interaction and ensure accurate communication with their patients. Proper documentation not only improves the overall level of patient care, it also provides legal protection for medical practices, healthcare providers and support staff. "If a patient files a malpractice lawsuit, you'll need that documentation to back you up," says Allen Wilkinson, a Southern California-based attorney and legal writer. "You cannot tell the patient something and not write it down." More

Best Practices for Self-Pay Collections
As self-pay balances rise, providers need access to timely and accurate information about patient insurance eligibility, coverage and co-pays. Access to this information enables increased self-pay collections throughout the delivery of care. Click here to learn about a complimentary white paper, Improving Self-Pay Collections at All Points of Service. more

HHS wants to give patients test results straight from lab
American Medical News    Share    Share on FacebookTwitterShare on LinkedinE-mail
Proposed changes to federal regulations would override existing laws in 20 states and give patients access to laboratory test results without having first to talk with the physicians who ordered the tests. The Department of Health and Human Services said its proposal, announced in September, could enable wider deployment of personal health record systems and give patients more control over their healthcare information. Yet some physicians say the changes could come at a cost, because life-altering test results delivered without the context of a doctor's explanation may increase patient anxiety and degrade the physician-patient relationship. More

Patient experience: Hospitals' holy grail?
HealthLeaders Media    Share    Share on FacebookTwitterShare on LinkedinE-mail article
The topic of value-based purchasing regulations, including the emphasis on HCAHPS scores, has been burning up keyboards, email boxes and phone lines across healthcare. Many providers and professional associations have expressed concern. However, in an era when we are attempting to align disparate incentives from the old healthcare framework, we need to ask ourselves: How much attention would we give the patient experience if HCAHPS scores were not so heavily weighted? More

Simi Valley Hospital Reaches 135% of Point-of-Service Cash Collections Goal with MedeAnalytics’ Patient Access Intelligence
Read the full case study

More Americans say they're skipping medical care to save money
Bloomberg Businessweek    Share    Share on FacebookTwitterShare on LinkedinE-mail article
More people in the U.S. ignored their doctor’s advice and skipped prescription drugs or medical procedures to save money in 2011 than a year earlier, a Consumer Reports survey showed. Almost half of the 1,226 consumers taking at least one medication said they didn’t fill prescriptions, took less medicine than a prescribed dose or failed to undergo a medical test advised by their physician, according to the survey. More

Consumers' healthcare confidence improves in September
Healthcare Finance News    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Consumers' confidence in their ability to access and pay for healthcare services inched up in September, hitting a score of 98 on the Thomson Reuters Consumer Healthcare Sentiment Index, up one point from August. While healthcare sentiment improved, the score still falls two points lower than the benchmark of 100 points set in December 2009. More

Centralized Access Department delivers exceptional patient service

Learn how Baystate Health Uses Actionable Intelligence to complete pre-service calls for over 60 service locations.

NAHAM Newsbrief
Colby Horton, vice president of publishing, 469.420.2601   Download media kit
Bianca Gibson, senior content editor, 469.420.2611   Contribute news
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