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How to thrive during tough times
When leaders push emotional or professional challenges under the rug, those unaddressed feelings plant a seed of self doubt. That leads to low confidence, self-comparison, and diminished faith in your ability to handle future trials — a toxic combination. On the other hand, if those challenges are addressed, leaders begin to flourish. "Struggle and leadership are intertwined," author Steven Snyder says. "Challenges create the opportunity for leadership growth."
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The best way to motivate employees
American Express OPEN Forum
An organization's most valuable assets are its employees. When workers are happy and motivated, they're more likely to perform at the highest levels. The most strategic way to create this type of environment is by giving everyone a sense of ownership, says Robert C. Pozen, senior lecturer at Harvard Business School.
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  Water Block Installation Kits Available
Protect your customers from water leaks! Get Water Block and custom fittings that go hand in hand. Choose a Ready-to-Go Kit or Create Your Own Kit. Our customer service representatives have been trained to answer your installation questions. DON’T DO IT ALONE, WE CAN HELP!

4 employee 'motivators' that can backfire
Through the ages, managers have tried tactics that were meant to motivate their employees to try harder — and through the ages those tactics have failed miserably. Often, they make matters worse. Most of the people who work for you wouldn't dare admit that these incentives don't work nearly as well as you think they do.
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Coffee debates: Are baristas the new sommeliers?
Zagat Blog
People have started taking coffee as seriously as their vino. Baristas take care with crafting your cup of coffee; they're an integral part of the final product. Consumers are starting to pay attention to where the beans come from and how they are brewed. The factors have brought folks behind the coffee counter to new professional heights, but will they ever get the respect shown to the wine expert at your favorite restaurant?
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When coffee hits the grill before the grinder
Richmond BizSense
Richmond's newest retailer is all about the beans. Shawn Bergin this week launched Odds and Evens, an online coffee roaster and distributor. Bergin roasts the coffee beans on a 17-inch backyard grill and packages them himself to cut down on costs. He then sells 12-ounce bags for $14 each.
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  Bottom Line Benefits of using GPS North America

Reduce operating expenses - including fuel costs, overtime pay, and insurance premiums, and enhance safety and reduce liability. Better measure, monitor, and manage fleet performance while increasing driver productivity and enhancing customer service. MORE

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Join the VendScreen Revolution Today!

The solution you’ve been waiting for is here. Wait no more. Join the Revolution and add nutrition information, cashless payments, data connectivity and promotional opportunities to your existing machines. All with the VendScreen Revolution touchscreen smart device that installs on existing machines in the field in minutes.
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Our Signa-Air Airpots are here! NSF Certified with a redesigned head, featuring a glass liner for 6-8 hours of heat retention. A stainless steel ring secures the liner to the body unlike with other models, and four flavor indicator tabs allow you to showcase what you’re serving. 4 sizes available.
To find out how to feature your company in the NAMA News Brief and other advertising opportunities, Contact James DeBois at 469-420-2618

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Perk up St. Patrick's Day with perfect Irish coffee
The Salt Lake Tribune
Coffee, Irish whiskey and cream. Taken separately they're a tasty trio. But combine them just the right way and in just the right proportions and they get even better, transforming into a drink that can perk up the grayest day.
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How hardboiled coffee makes the perfect cup
Beverly-Mt. Greenwood Patch
Gregg Wilson like to compare a good cup of coffee to a fine wine. If you are doing it right, each step of the process is treated with thoughtful care. Wilson recently opened Hardboiled Coffee Company because he thought the neighborhood could use a place with high quality products and an inviting atmosphere. The beans are all ethically sourced and roasted in small batches on site to guarantee extreme freshness. In addition to the single cup method demonstrated above, the shop also uses a traditional brewer and creates a variety of espresso drinks.
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Missed last week's issue? See which articles your colleagues read most.

    7 habits of great small business owners (Forbes)
Coffee survey results: Your caffeine consumption, by the numbers (Zagat)
Coffee-powered car sets land speed record (Fox News)
10 destination coffee meccas around the world (Zagat)
How coffee can change the world: Part 1 (The Huffington Post)

Don't be left behind. Click here to see what else you missed.

RealCup™: Perfection in a Cup!
Introducing RealCup™ Single Serve Coffees and Teas. With a unique filter design that offers full flavor. K-Cup® compatible*. Please call 1-800-387-9398 for more information.

* Mother Parkers and RealCup™ have no affiliation with K-Cup® or Keurig Incorporated. K-Cup® is a registered trademark of Keurig Incorporated.
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American made battery powered stair climbing hand truck. Users prefer the LTA6512E model - 1500 lb lift capacity - maximum lift height - 41 inches.


Quality Coffee Certificate Program (QCCP)
NAMA OneShow, Las Vegas, Venetian-Sands Resort
Tuesday April 23-Coffee Fundamentals
Wednesday April 24-Brewing Fundamentals

The Quality Coffee Certificate Program is entering its 13th year of educating operators about coffee, water and the important role both play in serving a quality coffee beverage.

Over 1,000 individuals have completed the 2-day fee based course and recognize the difference it has made in their business. The two interactive workshops give everyone a meaningful learning experience. You can complete both sessions at OneShow and then be eligible to take the next step and become a Certified Coffee Specialists. Space is filling up ...

To register, click here or call Roger Stewart at 616.299.6483.


McDonald's investing in sustainable coffee
Chicago Tribune
McDonald's Corp. plans to invest $6.5 million over the next five years to help Guatemalen coffee growers produce a bigger portion of beans from sustainable farms. McDonald's told Bloomberg that the investment will help secure supplies of arabica beans, which it uses in its premium-roast coffee business — a segment where sales have doubled over the last seven years.
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Keeping In Touch With NAMA
Colby Horton, Vice President of Publishing, 469.420.2601
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Brie Ragland, Content Editor, 469.420.2639   
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