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5 tips to make your customer experience millennial friendly
Forbes
While there are a ton of similarities among baby boomers and millennials there are some key differences. For example 60 percent of boomers born before 1960 list the phone as the preferred channel. Millennials hate using the phone. These key differences are the reason many major retailers are scrambling to make their customer experience more millennial friendly.
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4 tax code changes small-business owners should know about
Entrepreneur
Taxes are the number-one issue facing small businesses, according to December's Small Business Optimism survey. As we're now in tax season, small-business owners face the additional headache of understanding how new changes to the tax code affect their businesses. To relieve that burden, here are some of the key changes every small-business owner should know, along with a few key tax breaks, credits and deductions.
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SPONSORED CONTENT


Fill it to the top: Tips to ensure a strong sales funnel
Business 2 Community
Driving predictable pipeline value that ultimately results in closed sales isn't easy. It's why improving the quality of your outbound lead generation program is essential. Think about your plan of attack from both the marketing and sales perspective, and then create a mutual, sustained focus to ensure your plan is executed. Regardless of which side you're on, here are the steps towards building an ironclad sales funnel.
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Being boss means being able to see yourself as others see you
Entrepreneur
Do you know how your employees see you? Not as a friend or a person, but as their boss — the person they rely on to help build a successful business, a key decision-maker, a leader? Finding out how others truly perceive you can be insightful, sometimes even hurtful, but it can always help you be a better manager.
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PRODUCT SHOWCASE
  Microtronic - the solution for Cashless

Microtronic is the 30 year leader in true Cashless Vending technology. We've added the components of Micro Markets and Mini Micro Markets with LOW monthly support fees. Only one card to use with Vending, Micro Markets, Cafection and Multi-max vendors. Call 1-800-879-3586 or check out: www.MicrotronicUS.com or www.YourMicroMarket.com
 


Personal marketing: Are you a 'pro' or 'no'?
By Fred Berns
How good a self-salesperson are you? How effective are you at attaching value to who you are and what you do? Those are critical questions, considering the power of the personal sale. In today's competitive marketplace, you can't do the best job of selling your stuff until you do the best job of selling yourself. Here's a checklist that will help you access your self-marketing skills, and determine how you rate as a personal salesperson.
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  FEATURED COMPANIES
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Lacas Coffee, Dallis Bros & Gramercy Park; Servicing the Food Service, OCS and Vending markets with our branded & private label programs. Talk to us today about customizing your own brand! MORE

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To find out how to feature your company in the NAMA eNewsletter and other advertising opportunities, Contact Tom Crist at 972-402-7724.
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Recent survey reveals 4 of the top leadership behaviors
Forbes
There's a leadership gap that exists in industry today. In government, education, business and non-profit sectors, leadership have become an exception rather than the rule due mainly to the "me" centric approach that governs self-interest. If leadership is about authentic self-expression that inspires others to act or think in a certain way, then when was the last time you were led by someone?
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How to network effectively to win long-term clients
Great Falls Tribune
Have you ever shied away from meeting new people at a business event, fretting about what to say, worrying about how to break away from a long conversation or wondering how to follow up with a potential customer?
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BEVERAGE NEWS


How to make the perfect cup of tea
Belfast Telegraph
How do you make the best cup of tea? The British Standard's Institution thinks it has the answer. The organization has released a guide called "preparation of a liquor of tea for use in sensory tests".
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Coffee prices get jumpy as weather outlooks raise crop concerns
The Wall Street Journal
Coffee prices recently posted their biggest single-session gain in five months as forecasts for dry growing conditions in Brazil and a rebound in the real gave the market a jolt.
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  PRODUCT SHOWCASES
Little Debbie's Bakery Fresh Pastries

All Little Debbie products are now available as pre-ordered bakery fresh pastry with your vend distributor. This includes Mini Donuts, Zebra Cakes and Swiss Rolls. Distributors may also be stocking top-sellers like the Oatmeal Cream Pie and Nutty Bar. Call your distributor today to place your order (or pre-order) for Little Debbie snack cakes.
Crane's Media Touch Technology

Crane’s Media Touch is changing the way consumers experience vending, helping operators win new business and increase same-store sales. The 7” touch screen can display nutritional information, interactive promotions and digital advertising. Built on NAMA’s open standards, Media Touch provides a powerful platform that’s capable today and ready for the future.
MTN Products Factory Special

MTN is offering the new Nexus LXp cooler including the new eco3 filter with mounting bracket at a special introductory price of $199. The eco3 filter is NSF Certified for 1500 gallons. This cooler & filter combination special is for a limited time only! (base shown is optional)

www.mtnproducts.com


Consumer Reports:The health benefits of drinking coffee
KCRA-TV
A new study said there are benefits to that third, fourth or even fifth cup of coffee in the day. Lisa Gonzales and Consumer Reports say there's a catch.
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New study gives green tea more momentum in healthcare circles
HNGN
Whether it's the standard variety of green tea, or green matcha, known as the new "super tea," new research could prove the ancient way to "go green" is the best way to fight disease.
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PRODUCT SHOWCASE
  Payments at Vending Machines made Eazy

EazyCoin™ has developed a pioneering Wireless Mobile Technology that allows customers to make purchases in vending machines by using their Android and iOS (Apple) mobile devices. Offering such features as intuitive interface, product selection from the device, vending machine location, and fund transfers between users. One feature or benefit of the EazyCoin™ solution, that will be of great value to the Industry, is the capacity to provide Inventory control.

Watch our video to learn more!
 


The secrets behind the perfect Irish coffee
The Huffington Post
Invented by Irishman Joseph Sheridan in 1942, the original Irish Coffee was developed to soothe and revive the spirit. The recipe made its debut at the Buena Vista in 1952, when owner Jack Koeppler and international travel writer Stanton Delaplane set out to recreate the warming brew after Delaplane enjoyed a glass at Ireland's Shannon Airport. Decades later, that same recipe graces the bar each day by the thousands.
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CORPORATE SOCIAL RESPONSIBILITY


Sustainability Conference in Seattle shares that the best innovations in CSR are the simplest
The Huffington Post
During his keynote, Vik Sahney, REI DVP of Strategy and Sustainability, shared that "CSR is not about doing less bad, it's about changing the way you do everything." Done correctly, CSR can engage employees, boost profits, and make a measurable impact. Done incorrectly, it can simply earn your company's logo placement at a fancy event. CSR is a notoriously slow-moving and under-funded, so it comes as no surprise that some of the greatest innovations in CSR are coming from smaller, nimbler organizations, and being demonstrated at smaller, nimbler conferences.
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How to engage employees in sustainability
Environmental Leader
The Global Environmental Management Initiative has made available a new toolkit, the GEMI Quick Guide on Engaging Employees in Sustainability, designed to provide insight for how corporations can successfully engage and motivate employees to actively participate in executing a comprehensive sustainability strategy.
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Bust these 5 myths about the purpose of work to engage employees
GreenBiz
Sustainability leaders should not underestimate the value of strengthening purpose. Research by PwC shows that 10-15 percent of the global workforce is disconnected, with low levels of engagement and a high likelihood to leave their organizations. By enriching employees' sense of purpose, leadership can tap into latent potential and boost retention. The same PwC report cites a study by the Corporate Executive Board, showing committed employees put in 57 percent more effort and are 87 percent less likely to resign than their disconnected counterparts.
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TRENDING ARTICLES
Missed last week's issue? See which articles your colleagues read most.

    10 ways to make the most out of conventions and trade shows (StartupCollective via Time)
Sales management: 7 tips for coaching your top sales performers (Business 2 Community)
8 digital marketing tips for bootstrapped startups (Entrepreneur)
The only 6 content marketing tips you need for 2015 (Forbes)
13 powerful productivity tips for small businesses (The Huffington Post)

Don't be left behind. Click here to see what else you missed.

 
Keeping In Touch With NAMA
Colby Horton, Vice President of Publishing, 469.420.2601
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Roni Moore, NAMA VP of Marketing & Communications, 312.346.0370, ext. 239   

Kelly Doherty, NAMA Marketing & Communications, 312.346.0370, ext. 242   

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