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5 ways leaders tackle pivotal career decisions
Fast Company
While the debate continues about whether leaders are born or made, the truth is that great leaders evolve one pivotal decision at a time. We all confront pivot points in our work lives, but great leaders turn these pivotal decisions into catalysts for growth rather than career stoppers. Here are examples of how great leaders in a variety of industries evolved as a result of five key leadership decisions they made along the way.
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Don't drive your customers nuts! Always touch base with a purpose!
Business 2 Community
Your existing customers are your best source for new business, but there is an art to it. Just calling and saying hello is certainly not the strategy for success. It is so rare these days to get people on the phone, so if they actually do pick up — make it worth their time and make it worth your time. Otherwise, it's just a wasted business opportunity.
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3 tips to give the right 1st impression
Fox Business
Research shows that we make decisions about people within seconds of first seeing them — and that's not always a bad thing. Our inclination to make these snap evaluations is likely rooted in our early evolutionary need to determine whether or not someone posed a threat. The challenge is in understanding what drives these quick attributions, and to what extent they are valid and useful in a modern day setting.
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  Little Debbie's Bakery Fresh Pastries

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How to make the most out of your business trip
The Globe and Mail
Sellers and business owners are always on the move. Fortunately, increased travel means more opportunities to network, with a focus on clients and prospects. With some simple strategizing, you can optimize your relationship building wherever you go, be it 500 miles away or five miles from your office.
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How to launch an email marketing campaign (the 'right' way)
Business News Daily
Want to know the secret to a successful email marketing campaign? While there isn't a magical formula for overnight success, it's all about having the right strategy for your particular type of business and the products or services it has to offer.
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3 tips for keeping your established company entrepreneurial
Fast Company
The bigger a company becomes, the less entrepreneurial it will become, right? In place of startup guys working wild hours in an office with a Ping-Pong table, full bar, and video games, you get 9-to-5ers in suits, rows of cubicles, and sterile ideas. People become afraid to stick out their heads, challenge the status quo, or make mistakes. Wrong. When it comes to entrepreneurship, the size of a company doesn't matter.
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PRODUCT SHOWCASE
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Leadership lessons: Why it pays to put others first
By Scott Steinberg
A proud, time-honored tradition among leading organizations and brands, quality customer service has become more than just a given common courtesy today. It has also evolved to become a core necessity in the age of abundance, when dozens of competitors are just click or call away. Unsurprisingly, in today's hyperpaced world where information travels at the speed of tweet, customer service may even seem to have taken on an entirely new meaning — one core to any organization's survival.
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BEVERAGE NEWS


Craft coffee is brewing up market share
CNBC
Americans spend about $32 billion dollars annually on coffee. While fluctuations in the global price of coffee on the commodity markets led industry behemoth Starbucks to boost its per-cup price tag last month, a growing share of consumer dollars are going to higher-cost specialty or craft coffee.
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CTW Operators: Stay ahead of trends in the marketplace
to help you grow your business!


According to a three-year study conducted by StudyLogic, single serve coffee pods are overtaking pour over as the number one workplace OCS. For study highlights, click here. To learn more about consumption and buying trends overall, brought to members by StudyLogic and NAMA, click here.




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Juan Valdez goes after Starbucks with new cafes in Florida
Bloomberg
Juan Valdez, the coffee brand backed by the Colombian Coffee Growers Federation, is opening franchised cafes in Florida in a fresh attempt to challenge Starbucks Corp. on its home turf. The first store opened today in downtown Miami and four more will be added in the area by year-end, according to Hernan Mendez, chief executive officer of Procafecol SA, the company that oversees the Juan Valdez brand. Within five years, Procafecol is planning 60 of the new stores in Florida.
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  VISTAR DELIVERS!

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US consumers crave upscale coffee
Convenience Store Decisions
The number of American adults who enjoy a daily cup of coffee remained steady in 2013, the annual National Coffee Association of USA's National Coffee Drinking Trends study showed. However, the popularity of espresso-based coffee drinks such as cappuccinos and lattes, jumped with 18 percent of the 3,000 adults surveyed saying they drink these daily. This is up from 13 percent last year.
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Bottled water industry set to be a $70 billion behemoth by 2017
WhaTech
One of the fastest-selling liquid refreshment drinks in the global market is bottled water, which is regulated by the FDA. Driven by increased health concerns, disposable income, availability of functional water in various flavors and portability of hygienic water in the portable bottled packaging has further been instrumental in the growth of the bottled water industry. The market's value is expected to touch $70 billion by 2017 from $157.27 billion in 2013. Currently, Europe and the U.S. account for more than 50 oercent of the market share of the overall market. Moreover, several bottled water companies are also looking forward to entering emerging markets such as Asia and the Middle East mainly for its growth potential.
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  RealCup™: Perfection in a Cup!
Introducing RealCup™ Single Serve Coffees and Teas. With a unique filter design that offers full flavor. K-Cup® compatible*. Please call 1-800-387-9398 for more information.

* Mother Parkers and RealCup™ have no affiliation with K-Cup® or Keurig Incorporated. K-Cup® is a registered trademark of Keurig Incorporated.
 


CORPORATE SOCIAL RESPONSIBILITY


Nestle Waters UK achieves zero waste targets
Environmental Leader
Nestle Waters UK has achieved zero waste-to-landfill at both its factory in Buxton as well as at its head office in Rickmansworth, according to Packaging News. The company has diverted 500 metric tons from landfill in the past 12 months, and joins a growing list of companies who have achieved the zero-waste mark.
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Why sustainability requires leadership training
GreenBiz
Sustainability is now firmly on the radar screen of business. Along with their ongoing focus on economic issues, two-thirds of executives and managers now consider social and environmental issues as significant or very significant concerns. Yet only 10 percent of leaders say they are fully addressing these issues. Those who have been able to embed sustainability into core functions of their companies are reaping significant benefits.
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TRENDING ARTICLE
MOST POPULAR ARTICLE
5 things you need to know about your daily cup of coffee
Forbes
Five hundred billion cups of coffee are consumed every year worldwide, but few people know much about the world's second most traded commodity (behind oil!). So here are five quick facts about how coffee gets from farms around the world to you.

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Coffee prices tumble to their lowest in nearly 5 months
The Wall Street Journal
Futures prices for Arabica coffee recently fell to their lowest in nearly five months, after some investors liquidated bets on rising prices, which encouraged others to take short positions while the market cascaded lower. Arabica coffee for delivery in September on the ICE Futures U.S. exchange fell 5.7 percent, its biggest one-day loss since May 16. The contract ended at $1.63 a pound, the lowest settlement since Feb. 18.

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6 tips for increasing word-of-mouth referrals
Fox Business
Especially when starting out, word-of-mouth referrals are the most effective way to grow your business. Even in high-tech companies, having a couple hundred evangelists who can't live without your product and will spread the word is incredibly important. But beyond the obvious, what can you do? Here are a couple strategies that have been found to work well.

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3 members of Congress seek ban on BPA in food packaging
Food Safety News
Sen. Edward J. Markey, D-Massachusetts, and Reps. Lois Capps D-California, and Grace Meng, D-New York, are calling for a ban on Bisphenol A, a chemical used to harden plastics and commonly found in food packaging. "The dangers of BPA have been well demonstrated," the three wrote in an opinion piece for Roll Call. "Exposure, even at minimal levels, has been linked to numerous health problems, including breast cancer, altered fetal development, infertility and behavioral changes."
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Learning Counts
Use your experience and what you already know to earn college credits. Please share with your employees. Click here for details.




Dallas, Texas ● Dallas Hyatt Regency ● November 11-13
CTW 2014 Open for Business:
Open the link to register, view the exhibitors
and make your room reservations at the Dallas Hyatt Regency.



TRENDING ARTICLES
Missed last week's issue? See which articles your colleagues read most.

    6 tips for increasing word-of-mouth referrals (Fox Business)
8 content marketing tips for when no one reads your content (The Huffington Post)
Can you really afford mediocre employees? (By Mel Kleiman)
Why you should buy an espresso machine for the office (Mashable)
6 tips for turning sales team meetings from snooze to success (Insurance Business America)

Don't be left behind. Click here to see what else you missed.

 
Keeping In Touch With NAMA
Colby Horton, Vice President of Publishing, 469.420.2601
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Brie Ragland, Senior Content Editor, 469.420.2639   
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Dean Gilland, VP of Sales & CTW, 312.346.0370   
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