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As 2013 comes to a close, the National Automatic Merchandising Association would like to wish its members, partners and other industry professionals a safe and happy holiday season. As we reflect on the past year for the industry, we would like to provide the readers of the Keeping in Touch with NAMA a look at the most accessed articles from the year. Our regular publication will resume Jan. 8, 2014.

The 4 interview questions that count
By Mel Kleiman
From Nov. 20: You can conduct a thorough interview with only four core questions. No more dreaming up talking points on the spot. No more planning or writing lists to remember everything you want to cover. The idea here is to take an applicant through their entire work history by asking the same four basic questions about each job.
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6 ways to talk like a leader
Inc.
From July 3: Effective leadership requires verbal discipline. Leaders need to care about and practice the quality, specificity and power of their language. Not enough of them do. There are several ways a leader can immediately improve his or her language and communication.
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7 habits of great small business owners
Forbes
From Feb. 27: When looking at the players in any industry, there are usually a handful of businesses that stand out ahead of the pack. So what exactly goes into making some more successful than others? More often than not, it comes down to the kind of leadership they have steering their efforts. Being a strong small business owner is an elusive enterprise, there is no one secret recipe to achieve. If there was a sure-fire way to be a dynamite small business leader, it would undoubtedly include the following seven components.
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5 secrets to communicating effectively with millennials
Entrepreneur
From June 19: The millennial generation is one of the most sought after — and most misunderstood. Will Pearson, president and co-founder of mental_floss, has managed to hit the right note with this young audience in print, online, books, board games and T-shirts. Pearson shared his insights for communicating with 20- and 30-somethings at the recent World Innovation Forum in New York City. Here are his top five tips.
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PRODUCT SHOWCASE
  Little Debbie's Bakery Fresh Pastries

All Little Debbie products are now available as pre-ordered bakery fresh pastry with your vend distributor. This includes Mini Donuts, Zebra Cakes and Swiss Rolls. Distributors may also be stocking top-sellers like the Oatmeal Cream Pie and Nutty Bar. Call your distributor today to place your order (or pre-order) for Little Debbie snack cakes.
 


3 simple questions to help ensure effective employee evaluations
Forbes
From Dec. 5: Why is it in any way objectionable for management to provide comprehensive assessments of how employees have performed over the course of the year? Isn't providing thorough feedback a key function of management? Unfortunately, all too often managers aren't doing their jobs properly, and in such instances the formal evaluation just reflects a broader problem. In this spirit, and given that the time for annual employee evaluations is nearly upon us, following are three simple questions that can help ensure effective evaluations. If the answers to all three questions is "yes," employee evaluations should be easy and productive. If the answer to any of the three is "no," evaluations likely will be a problem, but it won't be the fault of the measuring instrument, the evaluation itself ...
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PRODUCT SHOWCASE
  GPS Tracking System Ensures Fleet Efficiency & Safety

• Reduce fuel bill by 20%
• Increase employee productivity
• Improve driver safety

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How you can benefit from all your stress
Bloomberg
From March 20: This might sound a little crazy, but what if there were another way to think about stress — a way that might actually make it a force for good in our lives? Well there is, according to new research from Yale's Alia Crum and Peter Salovey, and Shawn Achor, author of "The Happiness Advantage."
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5 things small businesses should keep in mind when developing a website
The Huffington Post
From Jan. 9: Making the transition to online business is sometimes difficult and can leave small business owners with a ton of questions. However, as 78 percent of North Americans are Internet users, the investment is likely to be a worthwhile one — as long as a few simple things are kept in mind.
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How to write a business plan
Fox Business
From July 10: Developing a business plan is critical to securing startup capital and in guiding the company once it is established. The business plan explains what the company will be, who will operate it (and what their experience level is), the competitive landscape in the local area, and its unique selling points that hopefully will bring success. Additionally, the plan should provide an estimate of startup costs. Naturally, this can be a challenge for a company that has not yet opened its doors. However, making cost estimates as realistic as possible and providing some type of sales estimate will help convince lenders that the company is viable and will have a strong chance of success. What should a business plan include? Here is a checklist.
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  PRODUCT SHOWCASES
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To find out how to feature your company in the NAMA News Brief and other advertising opportunities, Contact Tom Crist at 972-402-7724

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Why coffee is called 'joe'
Quartz
From June 7: Say hello to Josephus Daniels, former secretary of the U.S. Navy and namesake of the proverbial cup of joe. Joe is, of course, short for Joseph. And in American English, "joe" can refer to an average guy, a soldier, or — somewhat strangely — coffee. A popular chain in New York, for instance, is called Joe the Art of Coffee. As it turns out, the use of joe as slang for coffee dates to the World War I era.
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5 apps every small business owner needs to know about
New York Daily News
From Sept. 13: Owning a small business has never been easy and a sluggish economy has made the road especially tough. But in some ways, these are the best of times for entrepreneurs thanks to a host of apps and tools that help you do everything from improve productivity to amp up your social media marketing, for a nominal cost, if at all. Figuring out which are the best isn't easy. There are tons of apps out there vying for the attention of small business owners and many aren't worth your time. Here are five cool ones you should know about.
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Robusta coffee gains as Liffe stockpiles drop 32 percent
Bloomberg
Robusta coffee gained for a second day in London to the highest price in more than three months after bean stockpiles in exchange-tracked warehouses fell more than traders anticipated. Sugar dropped.

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Now even your coffee-brewing tools are going tech
VentureBeat
Coffee brewing is getting more complicated and more nuanced and people absolutely love it. So, it's no wonder that Cupertino-based Acaia has created a digital scale that brings the "art" down to a science.

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8 tips for planning your small business' 2014 marketing strategy
Search Engine Land
While the holiday season is undoubtedly a busy period for small business owners, it's important to set aside time to plan your marketing strategy for the year ahead. How will you continue to maintain and grow your business in 2014? What plans do you have to keep your business on track and stay ahead of the competition?

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The best way to motivate employees
American Express OPEN Forum
From March: An organization's most valuable assets are its employees. When workers are happy and motivated, they're more likely to perform at the highest levels. The most strategic way to create this type of environment is by giving everyone a sense of ownership, says Robert C. Pozen, senior lecturer at Harvard Business School.
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  FEATURED COMPANIES
Advertise here!

To find out how to feature your company in the NAMA eNewsletter and other advertising opportunities, Contact Tom Crist at 972-402-7724.
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Micro markets big on variety, healthy choices
ThisWeek Community News
From May 15: They're called micro markets, a quiet yet fast-growing trend in the local vending industry where some companies are swapping out coin-operated machines for a virtual carryout. Once completely dominated by salty deep-fried snacks, high-calorie candy bars and sugary soft drinks, some concession areas have turned into veritable mini convenience stores, a place to buy quality deli sandwiches, chopped salads and fresh fruit.
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How are your vendors doing? Tell us in the NAMA Buyer's Guide.


TRENDING ARTICLES
Missed last week's issue? See which articles your colleagues read most.

    8 tips for planning your small business' 2014 marketing strategy (Search Engine Land)
17 gifts for coffee lovers (Los Angeles Times)
With a twist, Immerset looks to change pour-over coffee (CNET)
Drafting a written collections policy is good for business (By Nate Budde)
Tea maker moves to Maine to launch new drink (Business Sun Journal)

Don't be left behind. Click here to see what else you missed.
 
Keeping In Touch With NAMA
Colby Horton, Vice President of Publishing, 469.420.2601
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