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Home   About   Membership   Events   ContactSept. 21, 2010

NENA Announces Appointment of New Northeastern Director, Edward Marecki, ENP
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Today, the National Emergency Number Association (NENA) announced the appointment of Edward "Ed" Marecki, ENP to the organization's Executive Board. He will serve as the Northeastern Director, filling the seat vacated by John Crabill, ENP.

A NENA Member since 1995 and a certified Emergency Number Professional (ENP) since 2002, Marecki has been active in both national and local NENA activities, chairing the association's Human Resources Committee and previously serving as the Delaware Chapter's President and Secretary. Marecki is 33-year veteran of the Delaware State Police, working as their PSAP Manager for the past 15 years. He is currently serving as the Governor's appointee to the Delaware Emergency Medical Services Oversight Committee and is a Past-Chair of the Governor's Counsel of Dead and Hard of Hearing Equality. He received the Association of Public-Safety Communications Officials (APCO) Mid Atlantic Region "Telecommunicator of the Year" award in both 1994 and 1996, as well as APCO's Mid Atlantic Region "Center Director of the Year" award in 2000 and 2004.

Click here to read the full NENA statement.

Save the Date: CMCP Coming to Rochester, NY November 15-19!
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We are proud to announce that NENA will be offering the Center Manager Certification Program (CMCP) in NY State this November! Registration will open later this week, and full logistical details will be posted to the CMCP webpage in the same timeframe.

The CMCP is designed to equip current, new, and potential PSAP and 9-1-1 Authority managers and supervisors with the tools needed to effectively manage their agency through a rigorous 40-hour course of lecture and lab-based education. The program serves as an affordable career advancement opportunity to anyone involved in public safety agency management, and provides education in subject areas that are critically important to anyone looking to forge a long and successful career path.

Click here for more information on the CMCP.

NENA 2011 Breakouts: Make Your Voice Heard
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NENA Staff and Committee members are actively in the process of developing educational content for NENA 2011, taking place June 18-23 in Minneapolis, MN.

In order to best serve you, the NENA Membership, we ask that you take a few moments to identify topics for hour-long sessions that would be of particular interest to you. Note that the current session development effort is focused on content creation in the following tracks: accessibility, education, GIS and database management, NG91-1, personal development and life issues, policy and governance, preparedness, professional development, and training. You should feel free to recommend any topics/sessions that you think would be valuable to NENA 2011 attendees, whether or not they fit into the above identified tracks.

Click here to take the NENA 2011 Session Input survey.

Next Generation 9-1-1 track offered in Oct 12-14 Illinois Institute of Technology Conference
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Illinois Institute of Technology is proud to host the 6th Annual VoIP Conference and Expo on October 13 and 14, 2010, with the 1-day SIP (Session Initiation Protocol) Tutorial taking place the day prior to the event on October 12. NENA members will receive $50 registration fee discount for the event.

This two-day conference, where industry and academia meet, will bring together technical professionals and executives from the data and telecommunications industry, standards bodies, government agencies, and the business community. The presentations, exhibits, social events, and sessions provide opportunities to discover different aspects of this rapidly evolving field and to meet new contacts and forge new partnerships.

An NG9-1-1 track, "Emergency Services and Future Networks," co-hosted by Barb Kemp and Rick Jones (NENA) will feature speakers such as Jeffrey Cohen, FCC; IL Senator Michael Bond; John Chiaramonte, US DOT; Jim Argiropoulos, SDR Live; Mark Grady, INDigital; Brian Rosen, Neustar; Nate Wilcox, microDATA; Henning Schulzrinne, Columbia University; and Kathy McMahon, APCO. Check out the IIT VoIP lab's conference website for further information.

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September is National Preparedness Month!
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This awareness month is sponsored by the Ready Campaign in partnership with Citizen Corps and the Ad Council. NPM is designed to encourage Americans to take simple steps to prepare for emergencies in their homes, businesses, and communities. Visit this webpage for information on NPM and find out what you can do to promote readiness in your community.

NENA to Offer ENP Exam and Pre-Conference Course in Partnership with Pictometry® FutureView®
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NENA is proud to offer two special educational opportunities for attendees of Pictometry's FutureView conference, taking place October 24 - 27 at the Hilton at Walt Disney World in Lake Buena Vista, FL.

First, to help kick off the conference on Sunday, October 24, Pictometry will host NENA's Introduction to Converging 9-1-1 Technologies course FREE to all registered FutureView attendees. This class is designed to prepare emergency communications professionals for the increasingly diverse and interconnected public safety landscape taking shape in front of us. Attendees will learn about the new and emerging consumer, telecommunications industry, and public safety technologies that converge under the PSAP roof and will explore what they are, how they work, and the effect they have (or will have) on communications center operations now and in the future.

Then, on Wednesday, October 27, FutureView attendees will have a special opportunity to sit for the Emergency Number Professional (ENP) examination at a discounted rate of $295 for NENA Members and $375 for Non-Members - $100 off regular examination fees.

To register for the October 27, 2010 ENP Examination at FutureView:

1. You must register to attend the FutureView conference.

2. You must be eligible to sit for the ENP Examination. Complete the ENP Eligibility Application and indicate on the Application that you wish to sit for the ENP Exam at FutureView on October 27.

3. You must then complete the ENP Testing Center Application.

4. Send both applications, with payment, to NENA (4350 N Fairfax Dr / Suite 750 / Arlington, VA 22203).

Visit the FutureView website for more information and conference registration.

*Please note that to participate in either the Pre-Conference Course or the ENP Examination you must register to attend FutureView.*

NENA 2010 Highlights & Sessions on DVD--Don't Miss Out!
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If you weren't able to join us for the conference, visit the NENA YouTube page to see highlights from the Opening Session, the Super Session, the Policy General Session, the Preparedness General Session, and the Installation Gala. Those interested in purchasing one, two, or all 70 breakout sessions (audio and PPTs [where available]) on DVD can order online or via this faxable order form.

Looking for Tweets from NENA?
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NENA now has a Twitter account! You can follow us to get the latest updates from the association and the world of emergency communications - all in 140 characters or less.

Click here to follow us on Twitter.

Upcoming Deadlines

ENP Exam Application Deadlines
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Don’t miss your chance to become one of our industry's recognized leaders by achieving ENP certification later this year. More information on the process is available on the ENP Certification page of

In-Person exam at Pictometry FutureView Deadline - October 1, 2010

Tech Update

NG9-1-1 Standards Status Update
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An updated listing of NG9-1-1 Standards and related documents, both published and in progress, is available on the NENA website, in the NG9-1-1 Project section (Standards, NG9-1-1 Project, Standards Status). This listing is now broken down by Core Technical, Core Service, and Supporting documents. We are nearing the point where all identified Core Technical Standards will be complete. Specifically, several documents are in final review, the NENA i3 architecture standard for NG9-1-1 will be released for Public Review in September, and the ESInet Design document completion is expected within 4Q2010.

Any questions can be referred to Roger Hixson by email at or by phone at 614.442.9110.

NENA Technical Requirements Document on Model Legislation, E9-1-1 for Multi-Line Telephone Systems Available for Review
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The purpose and scope of the model legislation and the technical document is to help the owners of the MLTS to understand the issues related to identifying the location of users of the system during emergencies. Wireless voice devices connected to MLTS may present challenges with providing an accurate location to the PSAP from where the call originated or to identify the movement of the caller due to the technology commonly available today. Version 3 is being issues to clarify the definitions of ANI and ELIN to indicate number must be a North American Numbering Plan number that is routable and dialable.

The document has been posted to the NENA website and is available for the 15 Business Day Public Review and Comment period starting Monday September 20, 2010, and ends on Friday October 8, 2010 at 5PM ET. Please use one of the following methods to submit your comments:
1. If you are a NENA Committee member, please submit your comments using the NENA Intranet (WebEx) Comments Tracking Database available at Select “NEW” and fill in the blanks. If you have a lot of comments you also have the ability to attach a document.
2. If you are not a NENA Committee member, please complete the NENA Document - Comment Tracking form.xls and email to

Click here for the document.

Emergency Communications News

The following stories are provided only as a sample of current 9-1-1/emergency communications news stories. NENA does not verify the accuracy of the information, terminology, or concepts presented, and does not endorse the content of any story.

FCC Opens Proceeding for 23 More 700 MHz Waiver Jurisdictions
Urgent Communications    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Waiver requests from 23 public-safety jurisdictions seeking permission to build broadband LTE systems on 700 MHz spectrum licensed to the Public Safety Spectrum Trust (PSST) will be the subject of a proceeding launched Wednesday by the FCC’s public safety and homeland security bureau. Earlier this year, the agency approved 21 similar waiver requests from public-safety jurisdictions, most of which applied for federal broadband stimulus funding to pay for their deployments. Noting the similarities, the city of Chicago asked the FCC to bypass the comment process, but the bureau opted to seek comments on the 23 new applications. More

Next for Emergency Call Centers: Texting, Streaming Video
Dallas Morning News    Share    Share on FacebookTwitterShare on LinkedinE-mail article
One day in the near future, a cellphone user who spots a robbery in progress could send a streaming video of the unfolding crime to the local 911 call center. The video could give authorities vital, up-to-the-minute information about the crime scene, a glimpse of the suspects, and potential dangers for police and the public. This is one feature that will be available through the "next generation 911" technology. It will allow emergency call centers to receive text messages, streaming videos and automatic crash notification data. More

Voters to Make Choice about E-911 Rates in Tennessee County
The Expositor    Share    Share on FacebookTwitterShare on LinkedinE-mail article
White County, Tenn., registered voters will have the opportunity in November to decide if they want to have a voice in providing a permanent funding mechanism for E-911 and take that particular authority out of the hands of Tennessee Emergency Communications Board. White County E-911 and its funding issues have been a hotly debated topic for several years. An interlocal agreement exists between City of Sparta, White County and E-911, which had originally stated the city would provide 25 percent of E-911’s funding, while the county paid 75 percent. More

Disaster Response, One Tweet at a Time
Charlotte Observer    Share    Share on FacebookTwitterShare on LinkedinE-mail article
In the social networking world, Kathleen Hessert is perhaps best known as the Charlotte-based media consultant who taught Shaquille O'Neal how to tweet. She must like hefty projects. Her latest: help teach the U.S. Navy, the Red Cross and the United Nations how social networking channels might help them save lives during natural disasters. More

Help Wanted

Be sure to visit NENA’s Job Postings page for available Emergency Communications positions around the country. Some of the most recent jobs posted include:

PSAP Coordinator – Salem, IL
Police Communications Supervisor – Citrus Heights, CA
9-1-1 Software Trainer – Denver, CO

Click here for information on any of the postings above, and to find additional openings!

Chapter Conferences

To have your upcoming Chapter Conference or event listed here and on the website, please email details to

Tennessee NENA Conference – September 27 – 29 – Murfreesboro, TN

NENA Ontario Conference – September 27 – 29 – Markham, ON, Canada

Nebraska NENA Conference – September 29 – 30 – Lincoln, NE

Colorado APCO/NENA Conference – October 6 – 8 – Longmont, CO

NENA Gulf Coast Conference – October 10 – 13 – Orange Beach, AL

WV APCO/NENA Conference – October 11 – 15 – Snowshoe, WV

Illinois NENA/APCO Conference – October 17 – 20 – Springfield, IL

NENA Mexico Conference - October 20 - October 22 – Puerto Vallarta, Mexico

Wisconsin NENA Conference – October 24 – 27 – Wisconsin Dells, WI

South Carolina NENA/APCO Conference – October 27 – 29 – Myrtle Beach, SC

Virginia NENA/APCO Fall Conference – November 2 – 5 – Roanoke, VA

Florida NENA Fall Conference – November 7 – 11 – Lake Buena Vista, FL

Upcoming Education Courses

Please visit the NENA Education page for more information on any of the courses below.

9-1-1 Center Consolidation
11.07.10 – Florida NENA Conf. – Lake Buena Vista, FL

Customer Service for 9-1-1 Professionals
09.27.10 – TBD, Maryland
09.28.10 – TBD, Maryland

Filling the Seats in Your PSAP
09.25.10 – Tennessee NENA Conf. – Murfreesboro, TN

Introduction to Converging 9-1-1 Technologies
10.24.10 – Pictometry FutureView – Lake Buena Vista, FL

Introduction to Next Generation 9-1-1
11.07.10 – Florida NENA Conf. – Lake Buena Vista, FL

More Fall classes being confirmed! Please check back in the next email blast for additional upcoming courses.

For more information on scheduling a NENA course in your area, please contact Chris Nussman, NENA’s Education Programs Manager, at

Please contact NENA with any questions and/or comments. We welcome suggestions to improve our email blast!

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