Save the Date: TDC/ODC -- February 6-9, 2011 -- Nashville, TN
NENA’s Technical Development Conference and Operations Development Conference (TDC/ODC) will be held February 6-9, 2011 at the Renaissance Hotel in Nashville, TN. As we move ever closer to NG9-1-1 implementations, the industry’s premier working conference will focus on NG9-1-1 management issues, including further defining the roles of 9-1-1 authorities and other governing entities and refining GIS/data responsibilities and requirements.
Other topics will include: developing recommendations for using and responding to social networking/data; transportation issues (roadways, waterways, railways, open spaces, etc.) related to 9-1-1 center operations and mapping/addressing; information sharing and interaction between PSAPs and other response agencies/entities; and education and training, including further developing recommendations for 9-1-1 Education Month 2011 (April), telecommunicator recognition programs, and updating of current PSAP training programs.
This event provides the opportunity to network with your peers and help shape national policy, standards, and transition planning best practices for our industry. Don’t miss your chance to be part of it. Registration will be opening soon on nena.org.
CMCP Coming to Rochester, NY November 15-19!
Registration is now open for the 40-hour offering of the NENA Center Manager Certification Program (CMCP), taking place in Rochester, NY from Monday, November 15 through Friday, November 19. The program will be graciously hosted at the Monroe County Public Safety Training Facility.
There are a number of reasonably priced hotels in the area that are convenient to the course site.
The CMCP is designed to equip current, new, and potential PSAP and 9-1-1 Authority managers and supervisors with the tools needed to effectively manage their agency through a rigorous 40-hour course of lecture and lab-based education. The program serves as an affordable career advancement opportunity to anyone involved in public safety agency management, and provides education in subject areas that are critically important to anyone looking to forge a long and successful career path.
Register here, or visit the CMCP webpage for more information on the program.
Congratulations to the First Class to Complete the CMCP
Congratulations are in order, as the very first class has successfully completed the CMCP. They took Part I at NENA 2010 and recently participated in the remainder of the program prior to the Tennessee NENA Conference. Well done!
NENA 2011 Breakouts: Make Your Voice Heard
NENA Staff and Committee members are actively in the process of developing educational content for NENA 2011, taking place June 18-23 in Minneapolis, MN.
In order to best serve you, the NENA Membership, we ask that you take a few moments to identify topics for hour-long sessions that would be of particular interest to you. Note that the current session development effort is focused on content creation in the following tracks: accessibility, education, GIS and database management, NG91-1, personal development and life issues, policy and governance, preparedness, professional development, and training. You should feel free to recommend any topics/sessions that you think would be valuable to NENA 2011 attendees, whether or not they fit into the above identified tracks.
Click here to take the NENA 2011 Session Input survey.
Next Generation 9-1-1 track offered in Oct 12-14 Illinois Institute of Technology Conference
Illinois Institute of Technology is proud to host the 6th Annual VoIP Conference and Expo on October 13 and 14, 2010, with the 1-day SIP (Session Initiation Protocol) Tutorial taking place the day prior to the event on October 12. NENA members will receive $50 registration fee discount for the event.
This two-day conference, where industry and academia meet, will bring together technical professionals and executives from the data and telecommunications industry, standards bodies, government agencies, and the business community. The presentations, exhibits, social events, and sessions provide opportunities to discover different aspects of this rapidly evolving field and to meet new contacts and forge new partnerships.
An NG9-1-1 track, “Emergency Services and Future Networks,” co-hosted by Barb Kemp and Rick Jones (NENA) will feature speakers such as Jeffrey Cohen, FCC; IL Senator Michael Bond; John Chiaramonte, US DOT; Jim Argiropoulos, SDR Live; Mark Grady, INDigital; Brian Rosen, Neustar; Nate Wilcox, microDATA; Henning Schulzrinne, Columbia University; and Kathy McMahon, APCO.
Check out the IIT VoIP lab’s conference web site for further information.
NENA 2010 Highlights & Sessions on DVD - Don't Miss Out!
If you weren't able to join us for the conference, visit the NENA YouTube page to see highlights from the Opening Session, the Super Session, the Policy General Session, the Preparedness General Session, and the Installation Gala. Those interested in purchasing one, two, or all 70 breakout sessions (audio and PPTs [where available]) on DVD can order online or via this faxable order form.
Looking for Tweets from NENA?
NENA now has a Twitter account! You can follow us to get the latest updates from the association and the world of emergency communications - all in 140 characters or less.
Click here to follow us on Twitter.
ENP Exam Application Deadlines
Don’t miss your chance to become one of our industry’s recognized leaders by achieving ENP certification later this year. More information on the process is available on the ENP Certification page of nena.org.
Winter 2011 Exam Deadline – December 13, 2010
Spring 2011 Exam Deadline – March 7, 2011
NENA Technical Standard Document on Detailed Functional and Interface Specification for the NENA i3 Solution -- Stage 3 Available for Review
This specification builds upon prior NENA publications including i3 requirements (NENA 08-751) and architecture (NENA 08-002) documents. While the requirements and architecture documents describe high level concepts, the present document describes the detailed functional elements and external interfaces to those functional elements. If there are discrepancies between the requirements or architecture documents and this document, this document takes precedence. This document provides a baseline to other NG9-1-1 related specifications, describing the “end state” that will have been reached after a migration from legacy TDM circuit-switched telephony, and the legacy E9-1-1 system built to support it, to an all IP-based NG9-1-1 emergency telephony system running on a corresponding IP-based Emergency Services IP transport network.
The document has been posted to the NENA website and is available for the 45 Calendar Day Public Review and Comment period starting Monday October 4, 2010, and ends on Wednesday November 17, 2010 at 5PM ET. Please use one of the following methods to submit your comments:
NENA Technical Requirements Document on Model Legislation, E9-1-1 for Multi-Line Telephone Systems Available for Review
The purpose and scope of the model legislation and the technical document is to help the owners of the MLTS to understand the issues related to identifying the location of users of the system during emergencies. Wireless voice devices connected to MLTS may present challenges with providing an accurate location to the PSAP from where the call originated or to identify the movement of the caller due to the technology commonly available today. Version 3 is being issues to clarify the definitions of ANI and ELIN to indicate number must be a North American Numbering Plan number that is routable and dialable.
The document has been posted to the NENA website and is available for the 15 Business Day Public Review and Comment period starting Monday September 20, 2010, and ends on Friday October 8, 2010 at 5PM ET. Please use one of the following methods to submit your comments:
Senate Commerce Committee Hearing: "Keeping Us Safe: the Need for a Nationwide Public Safety Network"
On September 23, the U.S. Senate Committee on Commerce, Science and Transportation held a hearing entitled, “Keeping Us Safe: The Need for a Nationwide Public Safety Network.” The hearing focused on the 700 MHz D Block and options for establishment of a nationwide, interoperable public safety network. Sen. Rockefeller’s bill (S 3756), which would reallocate the 700 MHz D Block to public safety, weighed heavily in the discussion. Of note, Sen. Rockefeller approvingly cited the FCC’s “neutral” tone in the wake of remarks by Public Safety and Homeland Security Chief Jamie Barnett, who said that the agency would work with Congress and other stakeholders under any circumstances to achieve the common goal of a nationwide, interoperable public safety network.
NENA Applauds FCC Action on Contraband Cell Phones in Prisons
NENA recognizes the importance of the FCC's workshop/webinar on contraband cell phone use in prisons. NENA is aware of, and concerned by, the unauthorized use of cell phones in correctional facilities. The solution strongly advocated by some (specifically referred to as cell phone jamming), however, is particularly troublesome for a variety reasons, including the fact that jamming devices are illegal and the important fact that cell phone jamming has the potential to block calls to 9-1-1 by authorized cell phone users in range of the jamming device.
Click here for NENA’s full statement.
NENA Praises FCC Action to Improve Wireless E9-1-1 Service
The National Emergency Number Association (NENA) applauds decisions made last month by the Federal Communications Commission (FCC) to improve the location accuracy of wireless 9-1-1 calls and to ensure better service for the hundreds of millions of Americans who utilize their mobile devices to contact emergency services each year.
Click here for NENA’s full statement.
The following stories are provided only as a sample of current 9-1-1/emergency communications news stories. NENA does not verify the accuracy of the information, terminology, or concepts presented, and does not endorse the content of any story.
$155 million grant to help develop communication system for LA responders
Fire Rescue 1 Share
Boosting efforts to improve communication among first-responders during fires, earthquakes and other disasters, Los Angeles area officials announced Monday the receipt of a $155 million federal grant to develop a regional radio system. The system, which will take three to five years to develop and cost $700 million, will allow public safety officials to communicate on the same channels and radio frequencies. More
Voice-over Internet users in Washington county to pay 911 excise tax
The Columbian Share
Starting next year, Clark County, Wash., residents who use voice-over Internet service will have to pay a 50-cent monthly 911 excise tax, the same as residents with landlines and cell phones. Last week, Clark County commissioners unanimously approved the new tax, which was approved this year by the state Legislature. But while the new tax was a matter of keeping up with technology and ensuring that everyone with access to 911 helps share in the cost of the emergency communications system, commissioners didn’t even bother going to a vote on another state-endorsed idea: raising the county 911 monthly excise tax by 20 cents. More
911 abuse: Phony calls clog system
Wyoming Tribune Eagle Share
"Pocket dialing," non-emergent and prank calls to the 911 emergency lines at the Laramie County Combined Communication Center increase every year as cell phones become more popular, officials say. And, they add, tying up those lines with non-emergent calls can take away from those who really need help. "When there is a serious situation or emergency that requires immediate police, fire, medical response, that's when people need to call," director Glen Crumpton said. "When non-emergency phone calls come over, you're using those resources inappropriately and diverting their ability to answer potential medical calls and life-threatening situations." More
Nonprofit helps blind 911 operator keep doing her job
Tulsa World Share
To hear Diane Garrett describe how her bright green, sparkling eyes appear even brighter with her deep green shirt, you would never know that the last time she saw the color was when she was 10. That's when everything went dark. Garrett, who is blind and hearing impaired, is an operator at the Public Safety Communications Center, where she relies on special equipment that displays the text from her computer screen as Braille she can read along a moving tape and allows her to do the job as well as someone who can see. More
Be sure to visit NENA’s Job Postings page for available Emergency Communications positions around the country. Some of the most recent jobs posted include:
Communications Technician – Columbus, OH
Public Safety Dispatcher – Corvallis, OR
Systems and Technology Specialist – Hailey, ID
Click here for information on any of the postings above, and to find additional openings!
To have your upcoming Chapter Conference or event listed here and on the website, please email details to firstname.lastname@example.org.
Colorado APCO/NENA Conference – October 6 – 8 – Longmont, CO
NENA Gulf Coast Conference – October 10 – 13 – Orange Beach, AL
WV APCO/NENA Conference – October 11 – 15 – Snowshoe, WV
Illinois NENA/APCO Conference – October 17 – 20 – Springfield, IL
NENA Mexico Conference - October 20 - October 22 – Puerto Vallarta, Mexico
Wisconsin NENA Conference – October 24 – 27 – Wisconsin Dells, WI
South Carolina NENA/APCO Conference – October 27 – 29 – Myrtle Beach, SC
Virginia NENA/APCO Fall Conference – November 2 – 5 – Roanoke, VA
Florida NENA Fall Conference – November 7 – 11 – Lake Buena Vista, FL
Please visit the NENA Education page for more information on any of the courses below.
9-1-1 Center Consolidation
11.07.10 – Florida NENA Conf. – Lake Buena Vista, FL
Introduction to Converging 9-1-1 Technologies
10.24.10 – Pictometry FutureView – Lake Buena Vista, FL
Introduction to Next Generation 9-1-1
11.04.10 – TBD, MD
11.05.10 – TBD, MD
11.07.10 – Florida NENA Conf. – Lake Buena Vista, FL
Understanding GIS for the PSAP
10.20.10 – Memphis, TN
More Fall classes being confirmed! Please check back in the next email blast for additional upcoming courses.
For more information on scheduling a NENA course in your area, please contact Chris Nussman, NENA’s Education Programs Manager, at email@example.com.
Please contact NENA with any questions and/or comments. We welcome suggestions to improve our email blast!