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Customer survey says US Postal Service employees providing better service PostalReporter News Blog Share    
How U.S. Postal Service treats its customers does matter. Every quarter the CEM survey asks for feedback from customers on their experience with receiving and sending mail, the Post Office they most frequently visit, their most recent experience with contacting the U.S. Postal Service and their overall experience. Customers are saying the Postal Service employees are providing better service. More
Donahoe: US mailing industry 'too fragile' for major rate increase Post & Parcel Share
The mail industry in the United States now appears to be "too fragile" for the U.S. Postal Service to raise its postal rates by above-inflation amounts, U.S. Postmaster General Patrick Donahoe said recently. Speaking at the latest quarterly meeting of the U.S. Postal Serivce with its major customers and industry associations, Donahoe declared that the Postal Service is dropping its legal battle with regulators to force a 5.6 percent rate increase. More Donahoe says Postal Service needs 5-day delivery Bloomberg via The Washington Post Share
 U.S. Postmaster General Patrick Donahoe talks about a
proposal to cut 220,000 jobs and allow the post office to reduce delivery from six to five days a week. He speaks with Lisa Murphy on Bloomberg Television's "Fast Forward."
More
Proposed rules for folded self mailers Presort Share
The United States Postal Service published proposed revisions to the regulations for folder self mailers and other unenveloped pieces in the Aug. 15, Federal Register. The U.S. Postal Service has in the past published a number of proposals for revision to the rules for these types of mailpieces. These proposals have been based on a series of tests, conducted with the collaboration of the mailing industry, to help identify the characteristics of FSM's that are successfully sorted on automated letter processing equipment. The proposed rules are intended to be a balance of processing efficiency and creativity. More US marketplace to sell advertising on bills and statements Post & Parcel Share
Pitney Bowes has launched a new marketplace platform that will allow U.S. transactional mailers to sell advertising space around their bills and statements. The MarketSpace Web platform works almost like a physical version of Google Adsense, positioning third-party advertising alongside content being read by relevant consumers. More US Postal Service unveils new stamps, letter-writing campaign Los Angeles Times Share
The U.S. Postal Service invites you take a moment and send a handwritten note to a friend, loved one, co-worker, dog sitter or whomever else comes to mind. Then, it would like you to stamp that letter - ideally using one of the new series of Disney/Pixar-themed stamps unveiled recently - and drop it into your nearest mailbox. More
Minority is the new majority Deliver Magazine Share
Ola Mobolade seems to see the shifts almost before they occur. Mobolade, a managing director at Firefly (Millward Brown's qualitative research division), applies a scientist's eye to social changes and patterns while they unfold. As a result, she's often ahead of the curve when it comes to charting consumer behavior. More US Postal Service market share in parcel delivery Courier, Express, and Postal Observer Share
In the FY2011 third quarter, the Postal Service reported growth in nearly all parcel and express products that equalled or exceeded industry growth rates. For comparison, United Parcel Service saw a 0.6 percent increase in its domestic volume in the same quarter and Fedex volume from March through May, 2011 grew 6.6 percent in the United States. More than half of FedEx's growth was in Postal Service delivered parcels. More
US Postal Service urges mail staff to 'respect the clear zone' Presort Share
The U.S. Postal Service is launching a publicity campaign to raise awareness among carriers and clerks of the need to keep barcodes free from marks and obstructions. A new corporate video is being shown to employees around the country explaining why the traditional striking-out of address information on undelivered letters is no longer good for business. More Direct mail is more than an advertisement - it's your silent salesman Ezine Share
Direct marketing is one type of marketing that directly targets a consumer through direct mail, email, social media, catalogs, specialized online ads and interactive television through cable or satellite. Direct mail is only a small segment the advertising companies use to reach their targeted audiences. More |
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