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4 tips to making a positive first impression

Much has been written about executing amazing customer service, but let's focus today on one aspect that's immediately implementable: first impressions. You've heard the axiom, "First impressions count." They do! So why do so many people pay so little attention to how they...

source: By Anne Rose
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The National Biodiesel Board is the national trade association...

source: OESP

The March 13 deadline is approaching for the 2015 Dave Nelsen Scholarship. If you know anyone that is continuing their education in the HVAC field, suggest they apply. They need to write a 500 word essay and complete the application. There is also a checklist available that...

source: OESP

Plan now to attend our event to be held May 18-21, in Hershey, Pennsylvania. The event will be held at the Hershey Lodge and Convention Center. Thanks to our sponsors, we have free technical classes on Tuesday and Wednesday, and we...

source: OESP

In this broad overview of a key industry standard, find out about the most significant changes to ASHRAE...

source: Consulting-Specifying Engineer

New Hampshire Senate Bill 100 (SB100) is proposed legislation introduced by Sen. Dan Feltes. If SB100 were to pass it would make the failure to deliver heating fuel in the winter, after the customer pays an arrearage...

source: Fuel Oil News

Most every HVAC contractor likely has at least one customer who has been waiting to update their HVAC system. Perhaps they've waited a bit too long and are starting to supplement the system with alternative heating during the coldest days of the winter. Be sure to let these...

source: Contracting Business

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