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Patient experience study identifies drivers of success and roadblocks PR Newswire via The Sacramento Bee Share    
The Beryl Institute released a report highlighting results from its recent patient experience benchmarking study conducted in collaboration with Catalyst Healthcare Research, an independent marketing research firm. According to the research, patient experience is one of the top priorities facing hospital executives over the next three years. Patient experience/patient satisfaction was ranked number two (21 percent) behind quality/patient safety (31 percent). Topping the list of roadblocks to implementing change was general cultural resistance to doing things differently, followed closely by leaders being pulled in too many directions and other organizational priorities reducing emphasis on patient experience. More
Senate passes women's health care bill Daily Record Share
The New Jersey state Senate passed – but fell short by one vote of a veto-proof majority – a bill to restore $7.4 million in women’s health care funding to the state’s budget. More New reservation system lets patients stay home until emergency room doctors are ready Los Angeles Times Share
For $9.99, nine South Florida hospitals are guaranteeing immediate entry into their emergency rooms. Or their money back. Patients with non-life-threatening conditions such as a sprained ankle or urinary-tract infection can make reservations at InQuickER.com or on the hospitals' websites, which post the next available appointments. InQuickER returns the money if a patient isn't evaluated by a health care professional within 15 minutes of the reservation time. More Kansas likely to enact health care 'freedom' law Connecticut Post Share
Kansas was close to joining other states in enacting a law designed to block a mandate in last year's federal health care overhaul that would require most Americans to buy health insurance. More
States cut HIV medications for uninsured United Press International Share
Because of the recession, some U.S. states are cutting anti-retroviral medications for patients with HIV, advocates for gay issues say. Via the Ryan White Care Act, the federal government pays about $885 million annually for most of the Aids Drug Assistance Program (ADAP) drugs – the average annual cost for ADAP drugs is $11,388 per person – but many states supplement this funding. However, the recession has resulted in more people seeking help in funding because they have lost their jobs and health care insurance. More Health care providers convey concerns about proposed ACO rules California Healthline Share
Health care providers are expressing concerns over the proposed rules released in March governing the creation of accountable care organizations (ACO) under the federal health reform law. The providers are most concerned with provisions that are intended to keep ACOs from increasing Medicare spending, which they say could end up costing rather than saving money if the providers do not reach saving. More
Uninsured patients positive toward concierge practice American Medical News Share
Patients appreciate programs that adopt the retainer or concierge model to provide primary care to the uninsured, but they don't always understand how they operate. Retainer practices, also called concierge or boutique practices, are often presented as options for patients who are insured or have the means to pay for care but want extra attention and services. However, some practices have been geared toward uninsured patients, giving them an affordable way to access care. More TV-based patient education improves engagement, quality of care Modern Medicine Share
Integrated television-based technology can help hospitals meet the patient-centeredness requirements of federal reform initiatives, stated a recent white paper released by LodgeNet Healthcare, a provider of media and connectivity solutions for hospitals. The white paper suggests a hospital adopt a patient engagement strategy that employs technology; can be implemented within the inpatient environment; extends communication across the continuum of care; is designed to reach all patients, including the most vulnerable and traditionally underserved; and effectively educates and motivates patients to take an active role in their own care. More
Medicaid physician pay swept up in battle over funding and access American Medical News Share
Even as House Republicans started moving a bill that would give cash-strapped states more flexibility to roll back Medicaid eligibility standards, Obama administration officials were proposing new standards for states to maintain access to care for enrollees. The rule could create an obstacle to states that want to reduce Medicaid physician pay. More The Medicare test for president The Wall Street Journal Share
Medicare reform has risen to the top of the national agenda and will be the defining issue of next year's elections. The outcome of this debate will greatly shape America's fiscal future, because without substantial Medicare savings the budget cannot be balanced. More
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