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The first bite: Dealing with conflicts of interest

The chairman of the board explained his perspective about directors benefiting from board service: "Because our board members are volunteers, the best way to ensure they receive payback is give them first bite at business opportunities in the association." In other words,...

source: By Robert C. Harris
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We cannot continue to do what we have done in our nonprofit organizations and expect to provide value...

source: By William D. Pawlucy

Journey maps are a visual interpretation of the anticipated experience from a member’s perspective and motivations. According to Cathi Hight, consultant and founder of Hight Performance Group, they create a shared, organization-wide understanding of the journey and...

source: Association Leadership

Association membership in the modern age is all about providing people with real value on their terms, and strategically leveraging technology is an effective way to attract and retain those members who you’ll transform...

source: Higher Logic

The rumors abound right now, just like 2009, 1999, 1983, 1976, and so on. Recessionary impact frightens the entire association world with concerns about finance, employees, members, investments and more. But there is good news. Associations that deliver significant value...

source: Marketing General Inc.

The CEO of an association management company has become famous for his ambitious out-of-office email messages. His success with these humorous gems shows the importance of fun and authenticity in your interactions — whether or not you’re taking a break.

source: Associations Now

While it may seem like positivity is a necessary trait for leaders, the problem with trends in leadership theory is that they’re often based on weak empirical studies, unsupported claims, a simplistic view of corporate life, and other flaws. A new study finds that...

source: Fast Company

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