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Insurance and Risk Management

The Monument Sports Group has been USIndoor's exclusive insurance agency for close to 15 years. Offering sports-specific coverages and the most competitive premiums in the industry, MSG understands the facility business from every conceivable aspect. Let MSG concentrate on managing your risks so you can focus better on growing your business — just like Let's Play Sports, Arena Sports (WA), ForeKicks (MA), Afrim's Sports (NY), Vetta Sports and 200 other USIndoor members. For a free quote, call 866-674-1234 or email
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Online at USIndoor — In Case You Missed It ...
  • Afrim's Sports (NY) held the grand opening for their new Bethlehem Dome.
  • A local news website ran a piece highlighting Canlan Sportsplex (ON) as a great place to hold a birthday party.
  • Plex Indoor Sports (NC) opened a trampoline park expansion at their Irmo location.

Have you been featured in local news or have an event you'd like to promote? Get featured on Facebook,, GO Indoor and GOAL Online. Contact!

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Leadership is More Than Coaching
By Betty Boyd
Leadership is and always will be an uphill battle. When leading, how do you make a real difference in people's lives? Leadership is more than coaching; it is more like being a teacher. Teachers enable their students to see beyond themselves and give them greater understanding of what can be accomplished. Leaders can be just like teachers, helping their mentees go above and beyond. Here are some tips to becoming a leader who is more of a teacher than a coach.
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The Power of Constructive Disagreement
Management Issues
Disagreement and challenge are healthy activities. Without them, teams are denied innovation and progress. And while not all discussions end acrimoniously in disagreement, too many of them do. Disagreement becomes unhealthy when it's based on mix-ups and misunderstandings. In these situations, it becomes a poison that threatens to destabilize teams and relationships.
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USIndoor Calendar

Ongoing Registration is open for 2015 Conference and Trade Show in Dallas/Fort Worth (Facility Operators and Startups, Exhibitor)
Next week Spring 2015 issue of GO Indoor published; annual print edition mailed.
April 1 2015 Conference: Early registration deadline for facility operators and startups
April 25 Submission deadline for GO Indoor summer issue.
May 3 2015 Conference: deadline for online registrations; on-site registration rates begin.
May 12-14, 2015 15th Annual Conference and Trade Show, Dallas/Fort Worth, Texas

Score4 Survey — Industry Seasonality
  • Facility operators from 20 states took the survey. November is the primary league season for 35 percent of respondents, and 29 percent said October. 12 percent said they have no primary league season, and 6 percent run leagues in June.
  • Boarded soccer is the most common sport to hold leagues for with 69 percent of responses. 43 percent hold leagues for non-boarded soccer. Lacrosse (29 percent), basketball, (29 percent), and flag football (26 percent) also fell in the top five league sports on the list of 11 choices.
  • Respondents ranked the seasons from most to least active: winter, spring, fall, summer. Winter was ranked as most active by 97 percent or respondents with the rest calling it "reasonably active." Summer was least active overall, but 9 percent said it's very active for them, and 23 percent said it's reasonably active.

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The Simplest, Free Customer Service Gesture That Builds Loyalty
If the best things in life are free why not give your customer the best thing for free? It won't cost you a dime and it's likely to encourage your customer's loyalty. "It" is a smile — a genuine smile. The keyword is "genuine."
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IT Leaders Feel Ill-Equipped to Handle Escalating Cyberattacks
By Scott E. Rupp
Because of the increasing frequency and severity of cyberattacks against organizations, a majority of information technology experts are suggesting they do not feel confident in their leadership's ability to leverage intelligence that can predict a cybervulnerability, and effectively combat any potential threats. According to a new survey commissioned by Lockheed Martin, a majority of respondents said they feared they don't have the budget or additional expert personnel available to address these threats.
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Is This Job Candidate a Devil or Angel?
By Mel Kleiman
It is human nature to prefer like-minded others who share our values, assessments and opinions, but it's in your best interest to curb this tendency when evaluating job candidates. Nothing could be a bigger hindrance to your organization's success than being fully staffed by cookie-cutter replicas of top management. Think about it. Do your customers all think, look and act alike? Most certainly not. How are you going to "find a need and fill it," if no one on staff knows what that need might be? Here are a few tips to help you avoid this misstep.
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Colby Horton, Vice President of Publishing, 469.420.2601
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