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Text Version   RSS   Subscribe   Unsubscribe   Archive   Media Kit       June 17, 2015

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"Think USIndoor First"

Alcohol Server Training

Serving alcohol can be an important revenue stream, but it also brings risk. Gain confidence of legal compliance, reduce risk of liability and improve customer service and satisfaction with training from TIPS. USIndoor members receive a $5 discount on the eTIPS web-based program, the only nationally recognized server training course. TIPS has certified more than 3.5 million servers in the last 30 years. To get started, go to GetTIPS.com and enter the promotional code "USIndoor" when registering. If you have questions, contact your regional customer support manager.


Online at USIndoor — In Case You Missed It ...
  • Bucksmont Indoor Sports Center (PA) will host a local Police Athletic League's fundraising event.

  • Bladium Sports & Fitness (CO) are breaking ground on a $3 million expansion.

  • NYA Sports & Fitness (CT) held their fourth annual Mad Dash Adventure Race to raise money for scholarships.

Have you been featured in local news or have an event you'd like to promote? Get featured on Facebook, USIndoor.com, GO Indoor and GOAL Online. Contact michael@usindoor.com!

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6 Tricks to Survive a Bad Day at Work
By Brie Ragland
We all have rough days on the job from time to time. Let's imagine there's a scale from 0-10 — zero being the calmest, most productive employee you can be, and 10 being a haphazard mess full of anger and stress who is barely able to complete a task — and you feel yourself running at a strong 7.5 today. To say you've had a bad day would be an understatement. However, it is time to put a plan into place to stop this destruction train in its path or, needless to say, bad things are going to happen.
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The Undeniable Benefits of Having Happy Customers
By Jessica Taylor
"The customer is always right." These five important words form a motto within any organization. No matter what field you work in, engaging with others is a key aspect. Having happy customers begins with customer service, but great customer service begins with you. Whether you're communicating face-to-face, on the phone or via the Internet, knowing the proper tools is crucial. A single failure in response — whether it's in tone, lack of information, etc. — can cause a negative review.
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10 Essential Tips for Running Your Business Better
Small Business Trends
There are parts of running a business that are absolutely essential. And while you know that these things, such as protecting company data and identifying your target market, are important, actually doing them can be a bit more difficult.
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USIndoor Calendar

Summer 2015 Official Rules of Indoor Soccer, Fourth Edition printed; final suggestions for rule changes and cover photo are being accepted at ref@usindoor.com
Upcoming USIndoor 2016 Referee Certification program begins this summer.
June 19 Referee Clinic: Soccer Nation (Vacaville, Calif.)
June 20 P.I.T.+ (Frisco, Texas) Grand Opening
Late June GO Indoor summer issue published.
Late July Submission deadline for GO Indoor fall issue (Ad Materials, Article Submissions)
May 2-5, 2016 16th Annual Conference and Trade Show, Las Vegas, Nevada


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Wilson
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You Cannot Lead Until You Have Their Trust
By Dov Baron
A creeping crisis is facing companies today. Over the next 20 years, this crisis will affect the bottom line harder than the recession of 2008. What is the crisis? The loss of valuable, trained employees. The average company spends 1.5 to 2 times the annual salary of an employee in training and development. Meanwhile, the average millennial employee is looking at a tenure of only 1.2 to 2.4 years. That means you will see your employee walk away before your investment ever pays off.
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5 Ways to Successfully Negotiate Anything
Inc.
When you think about it, there is very little that happens in your day that doesn't require some sort of negotiation. You don't have to work toward exploitation in every circumstance, but you don't have to be a pushover either. A little technique goes a long way in creating fairness for everyone.
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Human Performance — 'Where's the Beef?'
By Michael S. Haro, Ph.D.
Remember the Wendy's commercial "Where's the beef?" from the 1980s? Human performance can be compared to a sandwich with the "beef" being the heart of productivity — the employees. The top of the sandwich is senior management, and the bottom is the supervisors. Companies should provide training programs to assist supervisors in their efforts to develop strong employees — and "beef up" their performance and productivity.
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Colby Horton, Vice President of Publishing, 469.420.2601
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